Re: XP Pro keeps "forgetting" my USB printer

You were right. The installed driver is a Microsoft version dated 2001. The
new HP driver, dated 2007, will not install. It hangs on the "Please make
sure printer is on & connected". It then searches for "new hardware" and
then I enter a loop of try and fail with about 90% of the files installed.
How do I break out of this loop? Printer is connected and works (for the
moment) using the old driver.
--
-charles-


"C A Upsdell" <""cupsdell"@nospam@upsdel" wrote:

-charles- wrote:
My XP Pro (latest update) keeps dropping the connection to my USB printer (HP
1020 lasejet). A reboot often resolves the problem, but this is not a
desireable solution as it will drop the printer again after a short period.
"Device Manager" usually says "no driver installed". Some USB items are
NEVER dropped. Disconnecting the cable and replugging it sometimes helps.
How do I keep the USB port always alive?

See if there is newer software for the printer. I have always had
initial software problems with HP printers, including my HP 1020.


.

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