Re: WinXP Pro SP2 Booting Issue - Toshiba Core2 Duo Laptop

You can access Event Viewer in normal or safe mode.

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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

lemaech43 wrote:
"Gerry" wrote:

Please post copies of all Error and Warning Reports appearing in
the System and Application logs in Event Viewer for the last boot. No
Information Reports or Duplicates please. Indicate which also appear
in a previous boot.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and
double click on the error you want to copy. In the window, which
appears is a button resembling two pages. Click the button and close
Event Viewer.Now start your message (email) and do a paste into the
body of the message. Make sure this is the first paste after exiting
from Event Viewer.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Gerry,

I have never had to access the System Event Logs before and assume
that this information is available after booting into Safe Mode.

Thanks

lemaech43 wrote:
My Toshiba Satellite (T7200 Core2 Duo, 100 GB SATA HD, WinXP Pro
SP2) laptop was purchased with 1 GB DDR2 (667 MHz) SODIMM and
upgraded almost immediately to 2 GB RAM, similar speed, etc. Office
2003 Pro, Visio 2003 Pro, MS Project 2002 Pro, IE7, Adobe Reader
8.11, and Webroot SpySweeper were installed. Since this laptop is
used primarily for accessing my company's internet, employer
furnished Norton Client Antivirus and Firewall (latest updates) and
Mozilla
1.7.13 browser were also installed.

The system worked reasonably well, until I installed a retail
version of WinXP Pro SP2. Major issues/resolutions were:

1. WinXP SP2 patches wouldn't install with Windows Update.
2. The System wouldn't boot (hung in Windows Start Up Screen)
3. Problem #3 was resolved for awhile after installing "Hotfix" in
KB909095.
4. Problem #2 occurred several times since installation of "Hotfix".
5. Resolution, which has been temporary, has been to boot into Safe
Mode and restore from a previous System Restore point.
6. I created a System Restore Point on 11/01/07 after several days
of "successful" booting.
7. The system no longer boots successfully. I must boot into Safe
Mode and manually restore from the Restore Point created on
11/01/07.

I am stumped and have run out of ideas, short of resorting to
installing from the WinXP SP2 Pro Recovery Disk. This is a drastic
option, since the user information states that the C partition is
destroyed, thereby requiring re-installing all of my applications
and completely reconfiguring the Laptop. Any options that avoid
what is essentially a clean install would be greatly appreciated.

Thanks for your assistance.


.