Re: Need help with article 307545
- From: "Ron Badour" <Sorry@xxxxxxxxxxxxx>
- Date: Thu, 1 Nov 2007 16:11:52 -0500
The laptop creates a problem since some are near impossible to work on
(except by specialists) when there are hardware issues. I (and most of
my MVP buddies) will not touch a laptop hardware problem or try a solution
that involves hardware (like the one I proposed).
Did you ask the repair guy about the admin password? Why it asks now and
not before is probably due to whatever system glitches you had--it is hard
to guess at these things long distance.
The fact that the user accounts are not showing does not mean the data is
gone. Unless you overwrite the data, it will remain on the hard drive--even
formatting the partition does not remove it although the reinstallation of
the system may. There is software available (although some is a little
pricey) that will retrieve files that have not been overwritten.
--
Regards
Ron Badour
MS MVP 1997 - 2008
"Piper" <Piper@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:9BA08C75-32F8-4ACF-8839-7DC60CB34610@xxxxxxxxxxxxxxxx
Hi Ron,
Thanks for the response. I assumed that since I brought it home and it
worked when I powered up the first time that it wouldn't be considered
still
broken. When I spoke to the repair guy he said if the cpu did it again he
would need to reformat the hard drive and that would cost more than I
could
afford. I followed the directions exactly, I just don't understand how I
muffed it up.
The computer I'm talking about is a laptop, am I able to take the hard
drive
out and use it on another cpu?
I'm assuming it would ruin the laptop but if it meant I could still get my
data then I'd be willing.
I'm hoping that all the data is still there, I thought maybe since it
deleted our accounts it also deleted our data.
One more question: Why didn't it ask for an administrator password the
first
time?
Thanks for the help
--
Piper
--
Piper
"Ron Badour" wrote:
Since you paid to have it fixed and it wasn't, why didn't you take the
computer back to the shop? Since you have now fooled with it, I suspect
they will not honor a request for free work but you can try. At least
ask
them if they set an administrator password and, if so, what it is. If
worse
comes to worse, you can always slave up the hard drive in another
functioning XP computer and use it to extract your needed data.
--
Regards
Ron Badour
MS MVP 1997 - 2008
.
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