XP Pro upgrade error


Hi

Yesterday I installed a new retail version of XP Pro SP2.

I opted for an Upgrade over XP Home.

I got past the enter Product Key - the system then restarted.

When the PC re booted a long white/black bar | | | | | (on a black screen)
was on the bottom of the screen. The bar increased to the end.

Then the upgrade stopped with this error;

i8042prt.sys is corrupt - SET UP FAILED.

Googled the error which relates to 'keyboard'

I have two kyeboards (both PS/2) a 4 year old, and a new
Microsoft one - I tried them both.

Does anyone know if the error comes from XP Pro or XP Home?

I have no idea what to do now.

Is it possible to repair/update this .sys file.

Thank you.

Stephen

P.S. I have posted this before but I think my Title put people off.
i.e. I didn't get any help - not even one suggestion.

.

Relevant Pages

  • Re: upgrading using seperate computers XP CD.
    ... So the laptop cd won't work even if I have the product ... >If you have a retail xp product key, then no you can't, ... It's best to fix your probs, then upgrade, or do ...
    (microsoft.public.windowsxp.general)
  • Re: upgrading using seperate computers XP CD.
    ... If you have a retail xp product key, then no you can't, it won't work. ... That's an oem version of xp on the laptop and you most likely have a retail ... It's best to fix your probs, then upgrade, or do a clean install. ...
    (microsoft.public.windowsxp.general)
  • Re: Are windows xp upgrade cds bootable
    ... A retail CD, full or upgrade, is bootable. ... > To verify the upgrade path,can i simply type in my product key for windows ... I dont want to install one then the other ...
    (microsoft.public.windowsxp.general)
  • Re: XP Repair Installation
    ... > one's own legitimate product key to activate the install. ... As long as it's the same type (Retail vs OEM and Full vs ... Upgrade) has to match the key you use. ...
    (microsoft.public.windowsxp.basics)
  • Re: Cannot change Product Key
    ... I will do an in-place upgrade tonight to solve the problem. ... Now I purchased a WInXP Pro from a retail store ... Please help me changing the Product Key. ...
    (microsoft.public.windowsxp.general)