Re: System Restore

Thanks for the update Rick.

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


Rick Urquhart wrote:
Of course I wanted to try that but because of activity before, history was lost. My one restore point was created when I got back in.
I will do the HighJackThis thing as the next step. Will get back to you in how many days...
Rick
"Bert Kinney" <bert@xxxxxxxxxx> wrote in message news:Os7S4fPDIHA.5044@xxxxxxxxxxxxxxxxxxxxxxx
Now that the System Restore tab is back, can you restore the system back to just before this problem started?

I would strongly recommend doing the HiJackThis log before dealing with the shutdown problem.

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


Rick Urquhart wrote:
Bert,
I have good news.
From Safe mode running in network, with no Avast virus scanner, I started with your suggestions again. The difference is that when I ran
%systemroot%\system32\restore\rstrui.exe
and it gave the same message that system restore had been turned off by my domain administrator. Before I got no message at all.
So I then ran regedit and went to SystemRestore; before there was no key to delete. Now one of the two, DisableSR was there. I deleted it and rebooted.
Again from Safe mode running in network, with no Avast virus scanner, I went into System Restore from the program menu. The difference was that the message box said I had to go from safe to normal more to start system restore. I did that and have system resore running now, with 7 tabs on the System box instead of 6 as I had had before. So I think I am most of the way there now. I will try the suggestions with hijack later if I cannot get to the end. I do not think I had a virus. I have Win98SE on my c: drive and Windows XP Professional on my e: drive. I made a boot disk for a friend for Windows XP directed at his c: drive and forgot the difference and tested the boot disk on my machine. I think I zapped my system and this was the problem. Avast virus scanner would not let me do much with my system after that.

So now the last thing I want to fix is the problem that now when shutting down Windows XP, it now goes to a screen that says I can manually turn off the power switch. Before it always turned off the power automatically. I did not have to do anything. Is this a simple configuration problem or refresh of a driver on my system?
Rick
"Bert Kinney" <bert@xxxxxxxxxx> wrote in message news:ezXpkxDDIHA.5160@xxxxxxxxxxxxxxxxxxxxxxx
Hi Rick,


Did you try these solutions?
Can't Access System Restore - Disabled by Group Policy - or System Restore tab missing:
http://bertk.mvps.org/html/error.html#1

The turned off by group policy message is often caused by virus or malware infection along with some of the other problem you describe.

I would suggest getting help in cleaning the system.

Read this Announcement and follow it's instructions.
http://aumha.net/viewtopic.php?t=4075

Then post a HiJackThis log to this forum.
AumHa HiJackThis Forum:
http://aumha.net/viewforum.php?f=30


Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org

Rick Urquhart wrote:
Bert, OK I tried this and I think I am a little further ahead. When in Admin mode I try start, all programs, accessories, system tools, system restore, I get:
"System Restore has been turned off by group policy. To turn on System Restore, contact your domain Administrator."
I do not remember if this was the case before or not; I just have a home computer where I connect to my ISP provider over ADSL to get internet service. This still seems to be working. But I do remember restoring an old restore point in the past.

Under System, Computer name: user-p6tunujj60
Workgroup: WORKGROUP
Under Network ID, connecting to the network:
This computer is part of a business network, and I use it to connect to other computers at work.
[not] This computer is for home use and is not part of a business network.
When I try to change this, I get no error but the change does not stay.
So I am not sure if a virus or something has changed these items or not. Incidentally I do have Avast the free virus scanner running and I have not yet turned it off in these tests to see what will happen.
I tried to make a boot disk and tested it and something went wrong. My computer now does not power down automatically when windows closes. I now get a screen telling me to do just that manually.
So I have a lot of issues. I am close to re-loading my system. But this will be a lot of work since my kids will loose all their settings.
Bert, do you have any other ideas?
Rick
PS: I do not even see this listing from Outlook Express by date. I have to search for the topic "System Restore" to get here???

"Bert Kinney" wrote
Hi Rick,

Give these instructions a try.
Can't Access System Restore - Disabled by Group Policy - or System Restore tab missing:
http://bertk.mvps.org/html/error.html#1

If no luck there, the next step would be to reinstall System Restore.
How to reinstall System Restore in Windows XP:
http://bertk.mvps.org/html/reinstall.html

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


Rick Urquhart wrote:
Hi Bert,
Nothing worked. There was no System Restore tab under System in Control Panel.
Rick
"Bert Kinney" wrote
Hi Rick,

Or type or paste the following command in the Start - Run box then press Enter.

%systemroot%\system32\restore\rstrui.exe

If this does not work, try running System Restore from Safe Mode.

Starting Windows XP in Safe Mode:
http://bertk.mvps.org/html/safemode.html

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org


Rick Urquhart wrote:
OK, I have been following 2 problems I put here over the last two days. Just now I tried to access system restore. I know I have used it before. But the wizard does not start now. When I go to control panel, system, there is no 7th tab called system restore. What has happened? I want to get back there so I can restore to a point that I know was working about 2 weeks ago.
Rick

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