Re: Annoying Found New Hardware window

I agree with Unknown poster but with a caveat. Boot to safe mode and delete
the reference (if there is more than one, delete all) to the hardware from
device manager. Reboot and let the wizard detect it and see what happens.

--
Regards

Ron Badour
MS MVP 1997 - 2008


"Trees" <ccw364@xxxxxxxxxxx> wrote in message
news:TAdNi.144632$bO6.3244@xxxxxxxxxxx
Thank you, Ron!
Yes, the wizard appeared when the install was done. Device Manager
reports all OK. - No alerts on anything.


"Ron Badour" <Sorry@xxxxxxxxxxxxx> wrote in message
news:eSzzvisBIHA.4712@xxxxxxxxxxxxxxxxxxxxxxx
Did the wizard start appearing immediately after you installed the DVD or
was it some time later? Have you looked in device manager to see if
there are any dings indicating a problem with other hardware?

--
Regards

Ron Badour
MS MVP 1997 - 2008


"Trees" <ccw364@xxxxxxxxxxx> wrote in message
news:swbNi.144469$bO6.50463@xxxxxxxxxxx
This is more of an annoyance, than a REAL problem! I have XP Home, SP2.
We installed a Sony DVD Model DRU-820A

EVERY time I boot up the PC, I get a window that says, "Welcome to the
Found New Hardware Wizard", and "If your hardware came with an
installation CD or floppy disk, insert it now". I just hit "Esc", and it
goes away.

But, using the CD that came with it, doesn't help. I remember that there
was a screen that popped up during the installation of the software that
came with the DVD, that said something about "...the equipment does not
require a special driver", or something similar.
The CD had the "Nero" suite of software, which appears to be working.

The DVD is wired and jumpered as the master, and no other equipment is
on the Secondary ribbon.
It is reported on the BIOS boot.
It is listed in the Device Manager, which says "This device is working
properly."
The device does appear to be working OK, I can watch videos, and
read/write files to it.

Is there a way to get the PC to stop with the "found new hardware"
window?

Thanks for any suggestions....







.

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