Re: Stop: c0000269 {illegal System DLL relocation}

Lucia

Go to Start, Control Panel, Folder Options, View, Advanced Settings and
verify that the box before "Show hidden files and folders" is checked
and "Hide protected operating system files " is unchecked. You may need
to scroll down to see the second item. You should also make certain that
the box before "Hide extensions for known file types" is not checked.

Enter Windows Explorer and locate kernel32.dll in the System32 folder
(C:\windows\system32), Right click on the file and select Properties and
make a note of the version, and the date modified and post the details.

What is your computer make and model?

What is your Windows XP CD as it is described on the face of the CD?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Lucia wrote:
Hi,
Thank you so much for your response!
So, initially, I got a different error, my computer was continuously
restarting, it apparently was booting normally, but by the time the
user interface was launching, it rebooted again. It was such short
time that I haven't had time to start anything. The reboot continued
endless.

I applied a fix from Microsoft telling to extract a new copy of the
Kernel32.dll file from the original Windows XP CD. I did exactly as
per instructions behind the link. Microsoft explains that this issue
may occur if the Kernel32.dll file is missing or damaged.
http://support.microsoft.com/default.aspx?scid=kb;en-us;310396

This continuous_restarting_error start to occur after I installed an
anti-virus program AVG, free edition. Before that I was using F-secure
but its license expired and updating/buying online had failed. It's
true that I didn't remove F-secure before installing AVG.

But *only after doing that fix*, I got the error described here about
STOP C0000269...illegal DLL relocation ...

Windows Update is on automatic, so I didn't install any update by
myself.

This is first time when I got both errors.

Yes, Windows XP was installed on the new computer.

My computer has been assembled out of components selected by myself
(nevertheless in 2004 was something). Here are some details
Intel Pentium IV 2800MHz (800MHz) HT 0.0 2
Gigabyte Radeon 9200 128MB
Maxtor DiamondMax Plus 9 120GB
Asus P4C800 Gold emolevy Intel Pentium
Kingston 256MB DDR 266Mhz original
Microsoft Windows XP Eng Home Edition UK

Summa sumarum:
Was the first fix a correct one? Can be that the fix was not meant for
my case? In the beginning I did suspect that a virus was provoking
that continuous reboot but I couldn't check anymore the computer for
viruses due to continuous reboot.

Lucia


.

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