Re: Factory reset - where are my files?
- From: Tony Meloche <bombarde@xxxxxxx>
- Date: Sat, 29 Sep 2007 19:54:38 -0400
Chris Jackson wrote:
I had KILLAV virus which managed to get some damage done even though Norton detected it. I decided as everything was so slow even on boot up that I had better do a factory reset - the PC reset software told me data files would not be affected so I went ahead. Of course when it all booted up again I was left with a new desktop with no sign of my orginal files. Previous system restore points were of course also gone.
So gang..... any ideas on how to restore my original dektop/folders etc?
I did have files backed up a couple of months ago so it's not the end of the world and I am prepared to use a file recovery programme but it would be so much easier if I could just rediscover my old desktop.
I am using Windows XP SP2 on a Compaq presario 1440
Well, don't give up hope yet, as I do not have, and have never had a Compaq computer. But Compaq is an OEM like Dell (which I have) and Dell also ships it's computers with a hidden partition on the HD that acts as what you call a "reset". With Dells system, if you use that function, it returns your computer to the state it was the day it left the factory, before you unpacked it. Hence, any programs or files you added from square one are gone - forever. That does NOT mean Compaq's reset feature does that, though it sounds like that is what you are describing. Still, you did say Compaq's software said your files would not be affected, so keep the good thought - someone with more in-depth knowledge may post yet. Consider what I wrote here as a "worst case" scenario, and I hope that's not it - but the way you describe it . . .
Tony
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