Re: Possible Virus; Need Xp Guru's Help

Tech-Archive recommends: Fix windows errors by optimizing your registry


You might try using an online virus scanner if Norton AV is having
difficulties:

housecall.trendmicro.com

I've used this to clean infected several machines and it's done the job
correctly, albeit slowly.

Sam L.
Customer Service
Solid Documents, LLC
saml@xxxxxxxxxxxxxxxxxx
http://www.soliddocuments.com


ejaggers;3182974 Wrote:
I was downloading files to C:\Documents and Settings\user1\Shared folder
and possibly got a virus. When clicking the icon for that folder,
explore aborts and brings up the “Notify Microsoft Menu”. I
scanned for
viruses using Norton anti-virus bout but it said there’s a
component
missing from Norton. Sounds like a virus, which I’ve never
experienced
before.

I tried deleting Shared from a command prompt but the command window
aborts. I ran chkdsk but it thinks some other process is using the
folder. I could, however rename the folder.

Questions:
1. Does anyone know a delete file utility that will kill this beast?
2. Do I re-install Norton?
3. Should I try MS malicious s/w removal tools, or what?




--
ejaggers


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