Re: computer freezing

Tess

What programmes are you typically running?

Try Ctrl+Alt+Delete to select Task Manager and click the Performance
Tab. Under Commit Charge what is the Total, the Limit and the Peak?

How large is your hard disk and how much free space.

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Hope this helps.

Gerry
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FCA
Stourport, England
Enquire, plan and execute
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tess wrote:
All the drivers are up to date, believe me I've tried everything!
These hanging sessions don't coincide with game playing or anything
more strenuous than browsing on the internet. We haven't exactly had
the chance to settle into enjoying the new machine. It seems very
cool at the back, can't imagine it's overheating. Thanks for the
suggestions!

"Rich Barry" wrote:

Tess, I would first update all your drivers. Chipset, Sound,
Video etc. If it's hanging during a certain activity like playing
PC games or doing Video Editing it may be due to excessive heat
or a flaky power supply.
"tess" <tess@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8546A057-F0EC-42D3-9FFA-71682499A1C0@xxxxxxxxxxxxxxxx
We've had numerous problems with our 1 month old computer with
hanging and rebooting. I really thought the problem was solved
when the technician replaced our RAM at my request. Now it boots
up quickly but still hangs at
certain times, unpredictably - never during the same activity or
for any apparent reason, but at least once in 24 hrs. Alt Ctrl Del
does not work when this happens, the only solution is to press the
restart button.

I thought the Event Log would record the "freezing" event and also
the subsequent need to force the computer to restart but I can't
see anything other than information lines at the time of the
problem. As the computer shop can't seem to duplicate the problem,
I'd really like to be able to present them with some evidence of
what's causing the freezing/hanging or if
it's something simple, solve the problem myself. If it was a power
problem,
wouldn't the computer simply close down, instead of just hang? The
technicians always like to say it must be the software but we're
not using anything we didn't use on our old computer.

I have a 2.67 gig Intel Core 2 Duo, 1024 MB memory, 320 GB HD,
NVIDIA GeForce 7300 GT graphics (latest manufacturer's driver),
Windows XP SP2 fully
updated, and Kaspersky Internet Security as well as the usual MS
Office and
other wellknown software.

Any advice or suggestions would be great.


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