Re: No Control Panel, can't open anything

Hi again .. just to update you .. in another thread this was brought up & I
followed his directions & my Control Panel is back in My Computer ...

You still have to run the scans suggested here first .. you need to get rid
of that Trojan first .. good luck

"Kathleen" wrote:

Hi .. sorry for jumping in on this but I have/had almost the same problem.

That yellow icon in your task bar is connected to one or more Trojans (I had
the same thing). As long as this Trojan is on your pc it will wreck havoc on
your system.

I was told by my WinXP Group to download & run something called SmitFraudFix
in Safe Mode.

I also had to wipe out all my latest System Restores. Your pc won't restore
to an earlier time if the time you choose is infected.

Then run the online scanner TrendMicro Housecall + various other scans (AVG
.. Spybot .. Ad-Aware .. Panda .. Avast .. AVG Anti-Spyware). I also had to
run numerous HiJack This scans & posted them so they could tell me what to
get rid of.

The Trojan is gone but my Control Panel is still not showing up in My
Computer .. when I click "Set Program Access & Defaults or right click Start
Properties .. I still get that error message "This operation has been
canceled due to restrictions in effect on your computer. Please contact your
system administrator." I am the Administrator.

Something in the Registry has been changed or deleted & I've been trying
just about every idea that comes my way to fix this but so far no good.

It's now been a few weeks since I first noticed my Control Panel missing
(along with the other problems) but there are one or two more possible
solutions I still have to check out & if they work I'll let you know.

--

"glee" wrote:

"BigBadBeau" <BigBadBeau.116a803@xxxxxxxxxxxx> wrote in message
news:BigBadBeau.116a803@xxxxxxxxxxxxxxx

Elmo;2960228 Wrote:
BigBadBeau wrote:-
I have seen several people with problems kind of similar to mine on
the
web, including this site, but nothing exactly the same. Here is my
problem:

1) Control Panel has disappeared!
2) Can't click on most desktop icons. I get the hourglass, then
nothing.
3) Can't use "run" for anything. Clicking "OK" just makes that screen
go away.
4) I found regedit myself. Can't click on it. It won't open. Same
result as #2.
5) Can't open System Restore. It won't open. Same result as #2.
6) Most icons within my computer won't open. Same result as #2.
7) Wordpad documents won't open or print. Same result as #2. They
still
show .kbs taken up so they must still be there.
8) Documents on my floppies won't open up, either.
9) My .jpgs do still work.
10) Internet Explorer won't open, either. I'm on here by going into
Microsoft Outlook, which works perfectly, and going into any e-mail
message with a link. Clicking the link gets me into the internet. At
that point, Internet Explorer works fine.
11) When I started the computer today, the taskbar had a new icon
saying some Spyware was trying to take over my computer. I ran my
Panda
Titanium Virus Scan and it did find a few infected files and fixed
them.
It didn't change any of the above, though.
12) When I right-click on My Computer once and select Properties I
get
an error message that reads "This operation has been canceled due to
restrictions in effect on your computer. Please contact your system
administrator."

What has gone wrong? Does it sound at least like something a
computer professional that I can bring over here can still fix? How
can
any of this be fixed when I can't click into almost everything?-

Restart in Safe Mode. Run your av and see if that helps. Regedit and

some other programs might run in Safe Mode..

Avast! has a Bootscan option which can remove malware before it
(malware) gets control. This could help. Try installing it from Safe

Mode with Networking. Or download to another computer, put on a
thumbdrive, install in Safe Mode, and set the Bootscan option.

The new icon in the Notification area is a different problem. You'll
probably need antispyware for that one.

You'll probably get quality help posting to a virus newsgroup.

--
Joe =o)

I don't know what safe mode is, so I read up on it. Tapping F8 does no
good, the computer still starts up into regular mode. And there's
nothing on the screen normally at my startup (XP) until the blue screen
w/ Welcome followed by my desktop. Also, I read that starting up in safe
mode will not give me anti-virus programs, the internet, etc. So if I
can't run my Panda anti-virus, I have no idea what to do in safe mode.
I'm too much of an advanced beginner to attempt your Bootscan idea.
Also, I forgot to say in my original post that I can't get into Windows
Help either. And for another solution from the web, when I go run, then
type in misconfig, it says "Windows cannot find misconfig." Thanks for
your help, though. Anyone else want to try?

Your virus scanner, as well as many spyware scanners, should run in Safe Mode.
You are not tapping the F8 key at the right time in the boot sequence, to get the
menu that offers Safe Mode.
Windows can't find misconfig because there is no such file....it's msconfig.

Considering your apparent beginner's level, you should probably employ a reputable
computer technician with experience removing spyware, trojans and rootkits....not
just some depot at a big-box store, where they will likely just wipe your computer
clean and lose all your files. It does not sound like you have the technical
know-how for the task. This is nothing to be ashamed of, any more than needing
a professional to fix your air conditioner.

You can try the procedures here first, if you wish:
http://aumha.org/a/quickfix.htm
--
Glen Ventura, MS MVP Shell/User, A+
http://dts-l.org/
http://dts-l.org/goodpost.htm


.

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