Re: Re-installing a Win98 program? (XP Home 2002 SP2)



Daave wrote:
Dudley Brooks wrote:
Daave wrote:

Thanks for your response. Sorry for my delay in answering -- out of
town.

I had totally forgotten about this one! Welcome back.

If you provide more detailed information, perhaps someone here can
help you solve your particular problem.

What precisely do you do that produces this message?

What is the *exact* message? Please post all of the text.
The program I was trying to re-install (Quicken '97) came bundled with
my computer (HP Pavilion 6355). I had long ago uninstalled it
because I was happy with Quicken for DOS, which I had been using
for years ("if it ain't broke, don't fix it"). I now wanted to
re-install it
because the DOS print emulation feature of my printer (Lexmark Z51),
which worked with Lexmark's Win98 drivers, no longer works under XP.

Do you have the latest XP drivers for your Lexmark Z51 installed?

Yep -- except that my printer is also so old that "latest" means 2001.


I used HP's Application Recovery disk. Clicking on recovery.exe first
produced the error message "Windows - No Disk. Exception Processing
Message c0000013 Parameters 75b6bf0c 4 75b6bf0c 75b6bf0c", with
options "Cancel", "Try Again", and "Continue". "Try Again" gave the
same result. "Continue" gave the same result the first time, but
clicking
it a second time let the recovery program start.

The list of re-installable applications came up. I selected "Quicken
Special Edition by Intuit" and clicked "OK". I got the error message
"Application Recovery Error! There is not enough available memory to
launch the installation. Please close other running applications and
try again".

I'm not familiar with your HP Application Recovery disk, so I won't be
able to help you there. I wonder if this disk only works if you have
your original 98 SE OS on your hard drive (I believe you said you had
upgraded to XP).

It's possible, although it did get part way through the process before giving the error message.


There were no other applications running at the time. However, I also
rebooted in Diagnostic Mode and tried again, but with the same result.

Also, post back any significant error messages from Event Viewer.
This page might be helpful:

http://support.microsoft.com/kb/308427
I tried it again this morning, so the results would be at the top of
Event Viewer. Under "Applications" I got

Type Date Time Source Category Event User
----- --------- ---------- ----------------- -------- ----- ----
Error 8/20/2007 9:06:15 AM Application Error None 1001 N/A
Error 8/20/2007 9:06:10 AM Application Error None 1001 N/A

plus the name of the computer, "PAVILION".

Under "System", nothing.

If you want to pursue this further, see:

http://support.microsoft.com/kb/308427
"How to view and manage event logs in Event Viewer in Windows XP"

Scroll down to "How to View Event Details," which gives you instructions
on how to copy and paste all the information.

Thanks. Here they are, for whatever it may be worth

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1001
Date: 08/20/2007
Time: 9:06:15 AM
User: N/A
Computer: PAVILION
Description:
Fault bucket 130061967.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 42 75 63 6b 65 74 3a 20 Bucket:
0008: 31 33 30 30 36 31 39 36 13006196
0010: 37 0d 0a 7..

-- and ---

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 08/20/2007
Time: 9:06:10 AM
User: N/A
Computer: PAVILION
Description:
Faulting application mmc.exe, version 5.1.2600.2180, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00011e5a.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6d 6d 63 ure mmc
0018: 2e 65 78 65 20 35 2e 31 .exe 5.1
0020: 2e 32 36 30 30 2e 32 31 .2600.21
0028: 38 30 20 69 6e 20 6e 74 80 in nt
0030: 64 6c 6c 2e 64 6c 6c 20 dll.dll
0038: 35 2e 31 2e 32 36 30 30 5.1.2600
0040: 2e 32 31 38 30 20 61 74 .2180 at
0048: 20 6f 66 66 73 65 74 20 offset
0050: 30 30 30 31 31 65 35 61 00011e5a
0058: 0d 0a ..


Finally, what are the specs of this PC? Especially important: how
much RAM is installed? And what are your Virtual Memory settings?
How large is your hard drive, and how much free space does it have?
And what does "maximum possible menu, 256K" mean?
A late-night typo. I meant "maximum possible *memory*, 256K RAM".
That is, the maximum possible that my 1998 computer can use.

334 MHz Celeron CPU, 20GB HD with 1.07GB free.

Good God! You're really pushing the envelope!

No kidding.

Unless the above is a typo, you need to reclaim more free space. I would
shoot for no more than 50% full (10 GB free). At the very least, make
sure your hard drive is absolutely no more than 85% full (3 GB free).

Unfortunately, it's that clogged up because I haven't yet uninstalled Win98, for the reason you suggest further down.

Your PC is not at all ideally suited to run XP,

Nope.

although it's possible.

Just barely.

Do you *have* to run XP? If not, I would save all your data, e-mails,
bookmarks, and other settings and reinstall 98. You could also opt for a
dual-boot, which would arguably be preferable to just running XP.

I only have two programs which require XP, my tax program for last year, and one which saves files from my voice recorder. I've already finished the taxes, so I don't need that one. The other is more problematical, but it's certainly not worth having XP for just a single program (although I've already paid for it, of course!). I was actually considering doing just what you suggested -- reverting to 98, (not dual-booting, which would use up just as much disk space, if not more, right?)

I was planning (if all else failed) to revert to 98, reinstall Quicken, then reinstall XP (and hope that Quicken ran under it). That's such a drag that I was hoping there might be some other solution. But perhaps I should just revert to 98, period. Then under 98Of course, the problem will only get worse in the future, as any future programs will probably not work under XP either. And, cheap though new computers may be, buying one is just not an option.

(P.S. I know a guy -- who actually works for IBM! -- who still only has DOS, and whose word processor is one he wrote himself in BASIC.)
.



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