Re: Re-installing a Win98 program? (XP Home 2002 SP2)

Daave --

Thanks for your response. Sorry for my delay in answering -- out of
town.

Daave wrote:
"Dudley Brooks" <dbrooks@xxxxxxxxxxxxxxxxxx> wrote in message news:uxpyC2hyHHA.1208@xxxxxxxxxxxxxxxxxxxxxxx
Daave wrote:
Dudley Brooks wrote:

Thanks, but by "suggestions" I meant "suggestions on how to re-install
Quicken for 98". If it's not possible, then it's not.

Also, did you try Compatibility Mode?

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/appcompat.mspx



I was completely unaware of that. (Each new version of Windows seems to come with a smaller and smaller user manual.) It didn't fix the installation problem -- I still get the "not enough memory" message -- but I have several less-frequently used programs that no longer run under XP that I'm anxious to try it on. Thanks!

If you provide more detailed information, perhaps someone here can help you solve your particular problem.

What precisely do you do that produces this message?

What is the *exact* message? Please post all of the text.

The program I was trying to re-install (Quicken '97) came bundled with
my computer (HP Pavilion 6355). I had long ago uninstalled it because I
was happy with Quicken for DOS, which I had been using for years ("if it
ain't broke, don't fix it"). I now wanted to re-install it because the
DOS print emulation feature of my printer (Lexmark Z51), which worked
with Lexmark's Win98 drivers, no longer works under XP.

I used HP's Application Recovery disk. Clicking on recovery.exe first
produced the error message "Windows - No Disk. Exception Processing
Message c0000013 Parameters 75b6bf0c 4 75b6bf0c 75b6bf0c", with options
"Cancel", "Try Again", and "Continue". "Try Again" gave the same
result. "Continue" gave the same result the first time, but clicking it
a second time let the recovery program start.

The list of re-installable applications came up. I selected "Quicken
Special Edition by Intuit" and clicked "OK". I got the error message
"Application Recovery Error! There is not enough available memory to
launch the installation. Please close other running applications and
try again".

There were no other applications running at the time. However, I also
rebooted in Diagnostic Mode and tried again, but with the same result.

Also, post back any significant error messages from Event Viewer. This page might be helpful:

http://support.microsoft.com/kb/308427

I tried it again this morning, so the results would be at the top of
Event Viewer. Under "Applications" I got

Type Date Time Source Category Event User
----- --------- ---------- ----------------- -------- ----- ----
Error 8/20/2007 9:06:15 AM Application Error None 1001 N/A
Error 8/20/2007 9:06:10 AM Application Error None 1001 N/A

plus the name of the computer, "PAVILION".

Under "System", nothing.

Finally, what are the specs of this PC? Especially important: how much RAM is installed? And what are your Virtual Memory settings? How large is your hard drive, and how much free space does it have? And what does "maximum possible menu, 256K" mean?

A late-night typo. I meant "maximum possible *memory*, 256K RAM". That
is, the maximum possible that my 1998 computer can use.

334 MHz Celeron CPU, 20GB HD with 1.07GB free.

Virtual memory: It was set at "Custom Size", Initial 384MB, Maximum 768MB. (The info at the bottom said "Minimum allowed 2MB, Recommended 382MB, Current 384MB".) I reset this to "System Managed Size" and tried again, but with all the same results as before.
.

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