Re: Not Responding errors
- From: Curious1975 <Curious1975@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 19 Aug 2007 14:12:02 -0700
Dell Dimension 2350
Processor x86 Family 15 Model 2 Stepping 7 GenuineIntel ~2392 Mhz
Intel, Pentium 4 CPU, 2.40GHz
Symantec/Norton Anti-Virus v. 14.2.0.29
Anti-Spy:
I downloaded SUPER Anti-Spyware (Free Edition) the other day to double check
my Verizon version just in case that one was missing something. It picked up
the typical spyware and I removed it.
Verizon Yahoo Online Protection Anti-Spy v. 2005.5.2.1
Motherboard - don't know how to tell other than downloading a program to
tell me and at this point I'd rather not download anything else
Update History - all successful for August 19 and prior
Software Updates - 5 (don't know if they're necessary so I haven't installed
them)
Root Certificates Update
Microsoft .NET Framework 3.0: x86 (KB928416)
Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP
(KB925876)
Microsoft Base Smart Card Cryptographic Service Provider Package: x86
(KB909520)
Microsoft .NET Framework version 1.1
Hardware Updates - 1
Conexant Systems, Inc. - Modems - Conexant D850 56K V.9x DFVc Modem
While I have your attention, a program called ccApp always hangs when I'm
shutting down the computer and I have to End Task on it. Also, something
called FontCapture does the same thing. Today explorer.exe also hung and I
had to "End" it.
Upon restart, it takes a good 3-4 minutes for my icons to appear and then
another minute or so before I can click on anything.
I thought maybe these issues were all related to my overall problem so I'm
mentioning them.
Again, I appreciate your assistance.
"Gerry" wrote:
Your main problem is fairly obvious. Insufficient RAM memory. You need.
to add at least 256 mb but the system would probably benefit from adding
512 mb. You need to consult your motherboard manual to see what type and
amount of memory can be installed.
What is your CPU speed?
What is your computer make and model? What is the make and model of your
motherboard?
Event Type: Error Event Source: Automatic LiveUpdate Scheduler Event
Category: Scheduler Events Event ID: 101
This indicates that the Windows Updates for August were not installed.
The problem could well have arisen because your system had not long been
started and was busy running anti-virus scans etc. You should check to
see if the Updates have since installed.
Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History .You should see a number of
successful updates on or after 19 August 2007 if they have been
installed. If there are any red Failed Icons click on each icon and post
details of the Error code.
If no updates are there. Select, Start, Help and Support, Keep your
Windows up- to-date with Windows Update, Custom and then follow on
screen instructions.
Only try this after Windows XP has been running for 30 minutes and any
anti-virus scan has completed.
What anti-virus and anti-spyware programmes do you have installed. If
you have the anti-virus programme I think you have your system may
benefit from having a less demanding programme.
It is difficult to be sure whether the other error are being caused by a
stressed system have insufficient RAM memory or for some other reason.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Curious1975 wrote:
Thanks for getting back to me.
Commit Charge:
Total: 659452
Limit: 845148
Peak: 7611880
Hard Drive: 30GB
Free Space: 10.9GB
RAM: 256MB
Event Viewer Logs:
Application Errors:
Event Type: Error
Event Source: Automatic LiveUpdate Scheduler
Event Category: Scheduler Events
Event ID: 101
Date: 8/19/2007
Time: 8:57:20 AM
User: NT AUTHORITY\SYSTEM
Computer: D3TZ2N21
Description:
Information Level: error
Initialization of the COM subsystem failed. Error code: 0x8007041D
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 8/15/2007
Time: 7:01:29 PM
User: N/A
Computer: D3TZ2N21
Description:
Hanging application msimn.exe, version 6.0.2900.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 73 69 6d 6e 2e msimn.
0018: 65 78 65 20 36 2e 30 2e exe 6.0.
0020: 32 39 30 30 2e 32 31 38 2900.218
0028: 30 20 69 6e 20 68 75 6e 0 in hun
0030: 67 61 70 70 20 30 2e 30 gapp 0.0
0038: 2e 30 2e 30 20 61 74 20 .0.0 at
0040: 6f 66 66 73 65 74 20 30 offset 0
0048: 30 30 30 30 30 30 30 0000000
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 8/13/2007
Time: 8:49:16 AM
User: N/A
Computer: D3TZ2N21
Description:
Faulting application iexplore.exe, version 7.0.6000.16473, faulting
module flash9b.ocx, version 9.0.28.0, fault address 0x0018a6fa.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 37 2e 30 2e 36 30 e 7.0.60
0028: 30 30 2e 31 36 34 37 33 00.16473
0030: 20 69 6e 20 66 6c 61 73 in flas
0038: 68 39 62 2e 6f 63 78 20 h9b.ocx
0040: 39 2e 30 2e 32 38 2e 30 9.0.28.0
0048: 20 61 74 20 6f 66 66 73 at offs
0050: 65 74 20 30 30 31 38 61 et 0018a
0058: 36 66 61 0d 0a 6fa..
Event Type: Error
Event Source: ASP.NET 1.0.3705.6060
Event Category: (1)
Event ID: 1031
Date: 7/10/2007
Time: 6:09:34 PM
User: N/A
Computer: D3TZ2N21
Description:
The description for Event ID ( 1031 ) in Source ( ASP.NET
1.0.3705.6060 ) cannot be found. The local computer may not have the
necessary registry information or message DLL files to display
messages from a remote computer. You may be able to use the
/AUXSOURCE= flag to retrieve this description; see Help and Support
for details. The following information is part of the event:
0x80040154.
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 7/5/2007
Time: 8:37:52 AM
User: N/A
Computer: D3TZ2N21
Description:
Faulting application iexplore.exe, version 7.0.6000.16473, faulting
module unknown, version 0.0.0.0, fault address 0x05467360.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 37 2e 30 2e 36 30 e 7.0.60
0028: 30 30 2e 31 36 34 37 33 00.16473
0030: 20 69 6e 20 75 6e 6b 6e in unkn
0038: 6f 77 6e 20 30 2e 30 2e own 0.0.
0040: 30 2e 30 20 61 74 20 6f 0.0 at o
0048: 66 66 73 65 74 20 30 35 ffset 05
0050: 34 36 37 33 36 30 0d 0a 467360..
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 7/2/2007
Time: 10:23:03 AM
User: N/A
Computer: D3TZ2N21
Description:
Hanging application explorer.exe, version 6.0.2900.2180, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 65 78 70 6c 6f 72 explor
0018: 65 72 2e 65 78 65 20 36 er.exe 6
0020: 2e 30 2e 32 39 30 30 2e .0.2900.
0028: 32 31 38 30 20 69 6e 20 2180 in
0030: 68 75 6e 67 61 70 70 20 hungapp
0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
0040: 61 74 20 6f 66 66 73 65 at offse
0048: 74 20 30 30 30 30 30 30 t 000000
0050: 30 30 00
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 7/2/2007
Time: 10:22:22 AM
User: N/A
Computer: D3TZ2N21
Description:
Hanging application ACDSee.exe, version 4.0.2.664, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 41 43 44 53 65 65 ACDSee
0018: 2e 65 78 65 20 34 2e 30 .exe 4.0
0020: 2e 32 2e 36 36 34 20 69 .2.664 i
0028: 6e 20 68 75 6e 67 61 70 n hungap
0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
0038: 30 20 61 74 20 6f 66 66 0 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 30 30 30 30 0000
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 6/25/2007
Time: 9:44:10 AM
User: N/A
Computer: D3TZ2N21
Description:
Hanging application mplayerc.exe, version 6.4.9.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 6d 70 6c 61 79 65 mplaye
0018: 72 63 2e 65 78 65 20 36 rc.exe 6
0020: 2e 34 2e 39 2e 30 20 69 .4.9.0 i
0028: 6e 20 68 75 6e 67 61 70 n hungap
0030: 70 20 30 2e 30 2e 30 2e p 0.0.0.
0038: 30 20 61 74 20 6f 66 66 0 at off
0040: 73 65 74 20 30 30 30 30 set 0000
0048: 30 30 30 30 0000
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
Date: 6/15/2007
Time: 10:31:06 AM
User: N/A
Computer: D3TZ2N21
Description:
Hanging application iexplore.exe, version 7.0.6000.16473, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 48 61 6e 67 ion Hang
0010: 20 20 69 65 78 70 6c 6f iexplo
0018: 72 65 2e 65 78 65 20 37 re.exe 7
0020: 2e 30 2e 36 30 30 30 2e .0.6000.
0028: 31 36 34 37 33 20 69 6e 16473 in
0030: 20 68 75 6e 67 61 70 70 hungapp
0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
0040: 20 61 74 20 6f 66 66 73 at offs
0048: 65 74 20 30 30 30 30 30 et 00000
0050: 30 30 30 000
Event Type: Error
Event Source: Application Hang
Event Category: (101)
Event ID: 1002
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