Re: blue screen crash while attempting to go in control panel
- From: Marty <Marty@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sat, 18 Aug 2007 14:00:01 -0700
I know, there is way more going on..I have to lift the computer up to get it
to do anything,I had it at the local shop and they said if it keeps on doing
it then to send it to HP and will probably need a mother board. I cant use
the usb mouse.. Thanks again for your help..
"Gerry" wrote:
Marty.
Turning off is not the same as uninstalling.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Marty wrote:
Well, after 3 different virus scans and 3 malware scans there is
nothing found, I think its a hardware issue with the new hard drive
or RAM. I'll do the other tests you recommended and get back. Oh,
the computer would crash when I played Silent Hunter 4..Maybe ram?
"Gerry" wrote:
Marty
You seem to have Spyware Doctor. Try uninstalling and observe for
effect.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Marty wrote:
The video card is the standard 815gl laptop card and I tried the old
and latest driver with no luck. When I cllick on the links you
posted they dont work....So I have a hardware issue with drivers...I
figured
"nass" wrote:
Hi marty,
Your first error indicate a bad hardware driver installed on your
system. Read here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=sysdata&cboDiscussionGroup=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c%3Amicrosoft.public.windowsxp.help_and_support%3Aen%3AUS%3A%3A%3A%3A&=Go&dg=microsoft.public.windowsxp.help_and_support&cat=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
stop: 0x0000008E (0x0000005, 0xAA7A1232,0xA9A15B9C, 0x000000)
KERNEL_MODE_EXCEPTION_NOT_HANDLED Q244617 - How to Use Driver
Verifier to Troubleshoot Device Drivers in Windows 2000
http://support.microsoft.com/support/kb/articles/Q244/6/17.ASP
stop: 0x0000008E
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?query=stop%3A+0x0000008E&cboDiscussionGroup=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c%3Amicrosoft.public.windowsxp.help_and_support%3Aen%3AUS%3A%3A%3A%3A&=Go&dg=microsoft.public.windowsxp.help_and_support&cat=en_US_4fae9fed-da91-4a2a-9d2b-5dc71973d43c&lang=en&cr=US&pt=&catlist=&dglist=&ptlist=&exp=&sloc=en-us
Also, if you have one of these Video cards try to get the latest
driver for your Video card Specs.
Links:
Nvidia (GeForce drivers) driver downloads:
http://www.nvidia.com/content/drivers/drivers.asp
The HaxDoor virus may cause a "STOP 0x00000050" or "STOP
0x0000008e" error message
http://support.microsoft.com/kb/903251
ATI (Radeon drivers) driver downloads:
http://ati.amd.com/support/driver.html
Then go through these cleaning steps:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced.
Under General Tab clear your History, Internet Files and Cookies.
= Then try to Disable the Add-Ons on your Browser somehow installed
on your browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button
there Disable the None/Not Verified Plug-ins/Add-ons ( you need to
Renable them one-by-one later and see which is the culprit or you
can send them here in your next post) and click [OK] to confirm
your Changes. How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Click on Advanced Tab and scroll down under the browsing option and
uncheck this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click
Apply then OK to close your IE Properties.
2.... And also for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Run a scan from here on-line:
http://www.sophos.com
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
http://security.symantec.com/sscv6/default.asp?productid=symhome&langid=ie&venid=sym
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
=How to perform a clean boot procedure to prevent background
programs from interfering with a game or a program that you
currently use http://support.microsoft.com/kb/331796
3... You may have a bad RAM try to test your RAM by running Memtest
by downloading this tool and unzip it and make a floppy or CD/DVD
and run it on Reboot.
http://www.memtest86.com/
You may need to reposition/reset the RAM sticks in their slots.
Second error message referring to Spyware Doctor do you have it
installed, it may be corrupted or damaged.
iksysflt.sys-address: AA7A1232 base at aa79a000
Spyware Doctor found here in these locations/paths:
C:\WINDOWS\system32\drivers\iksysflt.sys
C:\WINDOWS\system32\drivers\ikfilesec.sys
C:\WINDOWS\system32\drivers\ikfileflt.sys
HTH.
Let us know.
Regards,
nass
----------
www.nasstec.co.uk
"Marty" wrote:
Here's the error message..itwouldn't let me copy and paste but:
Bcp1: c0000005 bcp2: aa7a1232 bcp3: a9bc7b9c
"nass" wrote:
Try to to Tab F8 on boot up then when you represented with the
boot options either select:
Last Good configuration ( Your most recent settings that worked)
Or try this:
Disable Automatic restart on system failure to capture the
error message. You can use Safe Mode Option (first on the menu)
to log into safe mode that you will be able and troubleshoot
from there by accessing the Event Viewer and see the log for
error messages and you can copy & paste in your next post. HOW
TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us
HTH.
nass
-------
www.nasstec.co.uk
"Marty" wrote:
The blue screen appears for less then 1 second and I cant read
anything
"David B." wrote:
You need to provide the blue screen error message, "the
computer crashes with the blue screen" tells us nothing.
--
----
Crosspost, do not multipost
http://www.blakjak.demon.co.uk/mul_crss.htm How to ask a
question http://support.microsoft.com/kb/555375
How to Post http://www.dts-l.org/goodpost.htm
_________________________________________________________________________________
"Marty" <Marty@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:75D0C5BB-03EB-48B2-A2EA-CA4257E66A7E@xxxxxxxxxxxxxxxx
I just put a new hard drive in and reinstalled windows xp home
and for some odd reason when I attempt to go into the control
panel the computer crashes
with the blue screen. Other then this problem, the computer
works fine. There is no windows page after rebooting
suggesting a solution...Help! Marty
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