Re: will not recognize any cd/dvd drives

Thanks for all information sharing.

Thanks & Regards,

Ken Zhao

Microsoft Online Support
Microsoft Global Technical Support Center

Get Secure! - www.microsoft.com/security <http://www.microsoft.com/security>
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--------------------
| Reply-To: "Jim Byrd" <jrbyrd@xxxxxxxxxxxxxx>
| From: "Jim Byrd" <jrbyrd@xxxxxxxxxxxxxxxxxxxxxxx>
| References: <us75dPj2HHA.4712@xxxxxxxxxxxxxxxxxxxx>
| Subject: Re: will not recognize any cd/dvd drives
| Date: Fri, 10 Aug 2007 11:25:18 -0700
| Lines: 36
| X-Priority: 3
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| Newsgroups: microsoft.public.windowsxp.help_and_support
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| Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP04.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windowsxp.help_and_support:49857
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|
| Hi Bruce - See here:
| http://support.microsoft.com/default.aspx?scid=kb;[LN];270008 It may not
| sound like it applies but take the steps outlined there to delete the
Upper
| and Lower Filters.
|
| You can also use this reg file to handle these deletes (it takes care of
| deleting some other things which can cause problems as well):
| http://www.aumha.org/downloads/cdgone.zip This is
| pretty much the "standard" fix for this type of issue. Backup first so
that
| you can recover if there are problems (there aren't usually, BTW).
|
| It's recommended by Compaq/HP that you run FilterFixer also when this
occurs
| to recreate the correct entries, here:
| ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.exe Instructions
| here: ftp://ftp.compaq.com/pub/softpaq/sp27501-28000/sp27949.txt
|
| --
| Regards, Jim Byrd,
| My Blog, Defending Your Machine,
| http://defendingyourmachine2.blogspot.com/
|
|
|
| In news:us75dPj2HHA.4712@xxxxxxxxxxxxxxxxxxxx,
| brucegriffith <brucegriffith@xxxxxxxxxxxxx> typed:
| || My xp/sp2 system has dropped the internal cd and dvd so I bought an
| || external <usb> cd/dvd drive and hooked it up and during install got
| || message error occurred and device may not work correctly. This
| || turned out to be true as the system does not recognize the drive and
| || there is the dreaded yellow exclamation mark next to it <and the old
| || internal drives>.
| || Any ideas? I tried uninstall and redo install and got same problem.
| || The drive works fine on other xp systems that I have on hand. HELP
| || Please.
|
|
|

.

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