Programs missing from start menu

Hi
I have a problem with most, but not all, of my programs being missing from
the "All Programs" part of the start menu. Start brings up the start menu
with some recently used programs in the left pane and My Docs, My computer,
etc in the right pane. Clicking on All Programs brings up a new pane wit a
small number of the programs on the notebook. But it never expands to show
the rest. I can find the programs by exploring the C drive-Program files and
can get to the executable to launch them.

MS would not help as Windows came pre installed and Gateway responded with
"try system restore". System Restore does not work. I choose a date that is
bold and try to proceed but after the reboot get an error message that
System Restore can't restore to xx date and no changes have been made. Have
tried different dates to no avail

I am running Win XP Home SP2 with all updates current
Norton Internet Security 2006

All of this started on a cold boot.

TIA

Harmon



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