Re: Cannot load windows

Alastair

Please post a copy of the Stop Error Report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Right click on
the My Computer icon on the Desktop and select Properties, Advanced,
Start-Up and Recovery, System Failure and uncheck box before
Automatically Restart.

Do not re-enable automatic restart on system failure even after you have
solved the problem as it's better disabled. Check for variants of the
Stop Error message.

An alternative is to keep pressing the F8 key during Start-Up and select
option - Disable automatic restart on system failure.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Alastairg100 wrote:
I have recently got a virus and Norton told me to go onto their
website and apply a search which would search for that virus. It said
it had found 1 corrupt file and that it needed to restart. I have
restarted the computer and then later that day turned it off. The
next day when I came to it, it loaded past the bios and Norton GoBack
screen and then just before it loaded windows it came up, and still
does come up with the screen saying that it had not been shut down
correctly and that you can choose to either load it in normal, safe
mode or the last known good configeration ect. However when ever i
move the up or down arrow, the counter disapears as it counts down
from 30, and then the computer freezes. The pc also freezes if you
let the counter count down normally. I then cannot load windows or do
anything with the computer.

Any suggestions?
Alastairg100


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