Re: cloned system disk; ntbackup now BSOD if using shadow copy

Anybody? Is this a totally unknown problem?

Since the problem described below has appeared, I've put the hardware through Dell's full troubleshooting suite -- everything passed. It's been through disk error checking (including bad block scan) several times.

I've also enabled driver verification, checked for newer drivers for disks, and removed some possibly questionable software (including Norton corporate anti virus). Nothing has changed this error.

Since doing a volume shadow copy seems to be a key ingredient of this problem, is there any program other than ntbackup that exercises it, or are there other ways of verifying the environment that volume shadow copy runs in?

Thanks,
Bob

bobfnospam@xxxxxxxxxxxxxxxx wrote:
On a Windows XP Pro with SP2 on a 3.2 GHz Dell Dimension 9100 with hyperthreading and 3 GB RAM:

I just replaced the original system disk, which was having permanent disk errors, with a larger disk using Seagate's cloning utility. The system works perfectly except for one thing: I cannot use the backup utility (ntbackup) if volume shadow copy is not disabled (and it cannot be disabled for system state backups).

What happens if volume shadow copy is not disabled is that I get a blue screen error BAD_POOL_HEADER, Stop code x19, parameter 1 is 20. If volume shadow copy is disabled, the backup works properly.

What seems creepy about this error is that previously, with the old system disk that the disk check utility said had bad blocks, the only times in which disk errors actually appeared in "real use" is when I was doing a backup with volume shadow copy!

Other than using a better backup utility, what can I do to solve this problem?

Bob
.

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