RE: PLEASE HELP, NOT RESPONDING
- From: nass <nass@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 17 Jul 2007 01:38:35 -0700
"LaDonna" wrote:
"nass" wrote:
"LaDonna" wrote:
My pc screen keeps freezing. It wont respond to anything. I have to turn it
off and back on again. It also restarts itself sometimes. I had advice to
uninstall my video device and reinstall. That didnt help. I haven't added any
new hardware or software and system restore doesn't resolve the problem.
Run a scan for malware and viruses then run disk cleanup.
Look in the Event viewer for any error messages (X).
Open a run command and type in:
eventvwr.msc click [OK]
There you will see three Options/Folders:
Application
System
Security
By clicking on each and look in the Right Pane/Window you will see a report
Log Double click on the error Message (X) to get more info and you can copy
and paste in your next post.
HTH.
nass
----
www.nasstec.co.uk
Thanks for your response. I am unable to run disk cleanup. I freeze as soon
as I click on it. No malware or viruses were found. Also there were no
errrors in Applications or Security. These are the ones found in System.
The CMS PortIO Service failed to start due to the following error:
The system cannot find the file specified.
The DgiVecp service failed to start due to the following error:
The system cannot find the file specified.
Here the explanation of your two error messages in the event Log:
1-- The CMS PortIO Service failed to start due to the following error:
The system cannot find the file specified.
Does this an external Hardware by any chance? like (Ex HDD, Printer,
Scanner..etc.), what is it?. Does still attached to the system or
uninstalled/Removed?.
If you removed it, then you needed to uninstall the driver for it, as it is
been put on the start up and the system
each time booting checking for this driver and written an Error event log
for it.
Make sure all Devices are functioning in the Device manager(have a look
there in Device Manager).
Open a run command and type in:
regedit click [OK] locate this Key:
[-] HKEY_Local_Machine\System\CurrentControlSet\Services = look here for the
Service and Remove it if you don't use it any more.
2--- The DgiVecp service failed to start due to the following error:
The system cannot find the file specified.
<Quote::>
Hello,
It looks like this is a driver that is failing to startup - dgivecp.sys.
It appears to be installed from either ViewAhead’s TeamMFP software or some
FujiXerox Workcenter app. Either way, as this is not a Microsoft driver,
then you can disable it if you do not have an application dependency on it.
You could test this by disabling the driver by doing the following -
1. Go to Start\Run and type devmgmt.msc
2. Click on View and choose to Show Hidden Devices
3. Now click the plus next to Non-Plug and Play Drivers
4. Do you now see an items listed as DGIVecp? If not, we will have to see
what this is associated with by going to the registry.
If we need to go into the registry, go to the following location -
1. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Servic es
2. Look for an entry listed as DgiVecp
3. If you find this, then change the Start data value to 4.
4. Reboot the system and see if the message is gone.
Let me know how this goes.
Best regards,
--
Shain Wray
Microsoft PSS Security Team
This posting is provided "AS IS" with no warranties and confers no rights.
Please reply to the newsgroup so that others may benefit. Thanks!
</Quote::>
HTH.
nass
.
- Prev by Date: Re: Windows Explorer Stops Responding
- Next by Date: Re: HELP !! BAD_POOL_HEADER whith defrag, or installing Windows De
- Previous by thread: Re: PLEASE HELP, NOT RESPONDING
- Next by thread: Resizing NTFS partition under XP
- Index(es):
Relevant Pages
|
|
