Re: event id 26 applicaton popup error
- From: "WTC" <bcrawfordjr(remove)@hotmail.com>
- Date: Fri, 13 Jul 2007 19:20:34 -0700
laurie wrote:
since i did the microsoft updates on 7/10 i get a popup error message
when closing ie6 the message is : IEXPLORE.EXE : The instruction at
"0x7e1f9b17" referenced memory at "0x7dc48960". The memory could not
be "read" click to terminate. when i checked the event id's under
system i found this message it says the source is application popup
and event id 26 Application popup: IEXPLORE.EXE - Application Error
: The instruction at "0x7e1f9b17" referenced memory at "0x7dc48960".
The memory could not be "read"
did spybot and adware and also ran full scan on norton. found
nothing. any help would be appreciated.
Hi laurie,
Disable Add-ons and see if this occurs.
How to manage Internet Explorer add-ons in Windows XP Service Pack 2
http://support.microsoft.com/kb/883256
If you have IE7 installed then start IE7 without Addons.
Internet Explorer 7 may exit immediately when it includes an add-on and
you start it in Windows XP or in Windows Server 2003
http://support.microsoft.com/kb/928426
If the problem does not occur when add-ons are disabled then you have
to find out which add-on is causing this to happen to Interent
Explorer. Enable one add-on then check if Internet Explorer crashes.
Repeat until you find the culprit.
If the problem still occurs when you have disabled the add-ons then
uninstall the update using the Add/Remove Programs and see if Internet
Explorer crashes.
NOTE: You may need to enable "Show hiiden updates" at the top of the
Add/Remove Programs windows to see the Windows Update entry.
--
William Crawford
MS-MVP Windows Shell/User
.
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