Re: Can't boot up after Tuesday's updates
- From: "WTC" <bcrawfordjr(remove)@hotmail.com>
- Date: Thu, 12 Jul 2007 13:16:42 -0700
Leslie wrote:
I have an XP Pro system that won't boot into Normal mode after
downloading Tuesday's updates. Sometimes it stops recognizing the
keyboard and mouse first and then it hangs. Other times I get to put
in the username and password and it hangs at "Loading settings".
Other times I can get into safe mode after a few tries but I can't
find any errors and when I reboot into Normal mode I can't get any
further than loading settings.
I've swapped out keyboards and mice with other PC's that are working
but that makes no difference.
Can anyone help please?
Hi Leslie,
Here are few options:
How to uninstall a hotfix or Service Pack via the Recovery Console ?
http://windowsxp.mvps.org/spuninst.htm
How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449
How to perform an in-place upgrade (reinstallation) of Windows XP (Use
Method 2 for a Repair Install)
http://support.microsoft.com/kb/315341
Or
Start a free support incident with Micrsoft concering security updates.
All Security Updates support from Microsoft are free
of charge.
https://support.microsoft.com/oas/default.aspx?gprid=6527
--
William Crawford
MS-MVP Windows Shell/User
.
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