Re: SATA ntfs boot error

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



Hi Neil,

His problem is that Windows is installed on a RAID array and he has to use the F6 method and a floppy diskette to supply the RAID drivers to the Windows setup program. Without the RAID drivers the Windows setup or the Recovery Console cannot see and access the RAID array. When he supplies the drivers on floppy via the F6 method the setup gives him BSOD with an 0x24 error in ntfs.sys and he cannot get around the BSOD, so he cannot install Windows or use the Recovery Console on the boot volume.

I think his only hope might be to install Windows on the disk that is not in the array then install the raid drivers to that installation and then see if he can rebuild or bring the disk array back online and run a chkdsk on it or copy files around as per the instructions in the article that you mention. If that doesn't work he may have to blow the array away and start again from scratch.

John

neil wrote:

The reason I asked if you had been able to access the recovery console is because that should mean you have a retail Home XP disk. You did say in your original post you had accessed the recovery console. If you have a retail copy of XP then you should be able to carry out a repair install.
MS also have a routine for accessing a system with the error that you describe but you would need to be able to load the SATA drivers for that and you say you get a STOP error when you try to do that. But have a look anyway:
http://support.microsoft.com/kb/307545/en-us

best of luck
Neil
"Randalf72" <Randalf72@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:8DCA8953-EB81-4DC3-BFB2-F6F7A5AC022E@xxxxxxxxxxxxxxxx

Sorry :(

no access to the recovery console, at least if I want to see the boot drive(s)



"neil" wrote:


If you have been able to access the recovery console have you considered a
repair install.
http://michaelstevenstech.com/XPrepairinstall.htm

Neil
"Randalf72" <Randalf72@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:98513684-C2E2-4263-866F-D9AA5F8D7C4A@xxxxxxxxxxxxxxxx

Hi got a PC that won't boot, in fact it gives an error regarding
\windows\system32\config\system not being accessible or corrupt

if only it were that simple

system setup is as follows

dual sata drives configured as striped raid array with win xp home sp2
installation on and some important data stored there.
third hdd with my documents stored
fourth hdd with some backups of installation scripts

all formatted ntfs

I've accessed the recovery console without loading the SATA drivers on and
everything works as it should apart from my inability to access the my
documents folder to try and copy it to another removable drive. I suspect
that if I removed it and connected it to another pc I would still have the
same problem. Oh obviously I can't see the raid array either which is a
problem for fixing the config error.

If I add the required sata drivers as soon as the recovery console
attempts
to analyse the striped discs i get a stop error.

STOP: 0x00000024 (0x001902FA,0xF7CA6B70,0xF7CA6870,0xF744283D)
ntfs.sys - Address F744283D base at F7431000, DateStamp 3d6de5c1

This error occurs if I select reinstall windows or recovery console.

running chkdsk or any other software seems to be out of the question as I
can't get to an kind of gui or command prompt while still having access to
the sata drives.

can anyone advise on how to recover this machine, access the data or just
plain fix it???

TIA


Randalf






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