Re: SATA ntfs boot error



Randalf72 wrote:

Hi got a PC that won't boot, in fact it gives an error regarding \windows\system32\config\system not being accessible or corrupt

if only it were that simple

system setup is as follows

dual sata drives configured as striped raid array with win xp home sp2 installation on and some important data stored there.
third hdd with my documents stored fourth hdd with some backups of installation scripts

all formatted ntfs

I've accessed the recovery console without loading the SATA drivers on and everything works as it should apart from my inability to access the my documents folder to try and copy it to another removable drive. I suspect that if I removed it and connected it to another pc I would still have the same problem.

Probably not. By design the Recovery Console has certain security restrictions, in the Recovery Console you can only use the following folders:

• The root folders
• The %SystemRoot% folder and the subfolders of the Windows installation you are currently logged on to
• The Cmdcons folder
• Removable media drives such as CD-ROM drives

NOTE: If you try to obtain access to other folders, you receive an "Access Denied" error message. Also, while you are using the Windows Recovery Console, you cannot copy a file from the local hard disk to a floppy disk. You can copy a file from a floppy disk or CD-ROM to a hard disk, and from one hard disk to another hard disk.

The above restrictions can be changed but only from the up and running Windows installation, before the installation fails and becomes unbootable, or after the fact only by remote registry editing. With a Bart's PE disk or similar live cd or via a parallel installation, or by mounting the disk to another XP installation you should be able to access the files on the non RAID disks. The Recovery Console is a rather clumsy tool to use to salvage files.


Oh obviously I can't see the raid array either which is a
problem for fixing the config error.

If I add the required sata drivers as soon as the recovery console attempts to analyse the striped discs i get a stop error.

STOP: 0x00000024 (0x001902FA,0xF7CA6B70,0xF7CA6870,0xF744283D)
ntfs.sys - Address F744283D base at F7431000, DateStamp 3d6de5c1

This error occurs if I select reinstall windows or recovery console.

running chkdsk or any other software seems to be out of the question as I can't get to an kind of gui or command prompt while still having access to the sata drives.

can anyone advise on how to recover this machine, access the data or just plain fix it???

What type of RAID controller is this? Is the Windows XP CD at SP2 level? There was an issue with certain RAID controllers and ntfs.sys when trying to install Windows XP or use the Recovery Console with an SP2 cd, apparently when using a gold cd or one with SP1 the issue was not present or it disappeared.

John

.



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