windows explorer problems

Here I am looking for your help. One of the partition disks' folder having
problems. The folder contains avi files and mp3 files formats. Whenever I
click on this folder it longer time than the other folder then I got the
following messages:


"Windows explorer has encountered a problem and needs to close. We are sorry
for the inconvenience.

If you were in the middle of something, the information you were working on
might be lost.



Please tell Microsoft about this problem.



We have created an error report that you can send to help us improve Windows
Explorer. We will treat this report as confidential and anonymous.

To see what data this error report contains, click here



Send error report don't send"



Simultanously I get this following message too:





"To help protect your computer, windows has closed this program.

Name: Windows Explorer

Publisher: Microsoft Corporation"



The OS is Windows XP Pro SP 2 with the latest updates, CPU AMD Athlon 64
3500+ 1GB RAM, VDO RAM 128 and more than 50 GB free hard disk. I did anti
virus and anti spyware scan several times but found nothing. Furthermore one
of the external hard disk 40GB also having problems after I stored some avi
and mp3 files, first it the system could not recognize the disk, and then
after one day it recognized again but it says it needs format, when I tried
to format however I cannot finish the formation. I lost all the files and
unable to use the disk again.



Many hours I have been browsing the google to get some help but still I'm
not able to fix it. Please help me.



Any help is appreciated.



Regards,



Ceal






.

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