Re: Forgot Administrator password/ task manager locked
- From: "Patrick Keenan" <test@xxxxxxxx>
- Date: Mon, 2 Jul 2007 21:38:35 -0400
"ANONYMOUS" <ANONYMOUS@xxxxxxxxxxxxxx> wrote in message
news:46896E7B.4F813B59@xxxxxxxxxxxxxxxxx
Patrick Keenan wrote:
"ANONYMOUS" <ANONYMOUS@xxxxxxxxxxxxxx> wrote in message
news:46895C99.2BD6B5BD@xxxxxxxxxxxxxxxxx
It is very likely that the password is left blank by a "professional"
as
most professionals do.
In what interface are you on? Is it classical or do you see "WELCOME"
Screen on which you see your name to click on?
If it is the Welcome Screen type than I suggest type/KeyIn (two
times):
CTRL+ALT+DEL
CTRL+ALT+DEL
When you get a dialogue box, enter: ADMINISTRATOR
For password just press enter and see whether this works.
If you still can't get in then for password enter * (this is asterisk
key) to see once again if this works.
Hop this helps.
Again, while this will get you into the administrator account, this is XP
Pro, and hence it's possible that encryption was invoked - resetting the
user's password from the Admin account - or from any account other than
the
user's - will cause permanent data loss.
I do it all the time and I have not seen any loss of data using an
ADMINISTRATOR account.
Then your users have not invoked encryption.
Admin is the top level account which gives you
full access to data of all users of that machine.
Sorry, but that is not correct. Encrypted data is only available to the
account holding the correct encryption certificates.
I just tried this on my current machine and I can still access user's
Excel files.
Then the user's data was not encrypted.
Changing the password for an account that uses encryption, from outside that
account, will instantly render all encrypted files and folders unavailable.
The original password will *not* help.
Many people who invoke encryption fail to complete the process and back up
the certificates, or to specify a recovery agent. And so, their data is
lost after Windows crashed and a reinstall had to be done.
You will regularly see people asking here about this. Unfortunately, many
changes to the account will render the certificates invalid, and so the data
is just plain gone, and it isn't coming back. Backups are also encrypted,
and are equally worthless without the original certificates.
My point is that it is both hazardous and inappropriate to even suggest that
an XP Pro user change their password from outside the account if you cannot
be absolutely certain that encryption was *not* invoked. This is the
very first thing that should be checked.
If there is *any* uncertainty whatsoever, it's better to clone the drive and
work on a clone to determine whether encyption was invoked.
HTH
-pk
HTH
.
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