Re: Help please!!!

Empowering Technology is an Acer product.........So I assume she has an Acer computer....and Acer's only come with a "recovery partition" which allows her to reinstall the whole system and destroys whatever is on the HD in the process.....it will not allow her to retore a specific set of XP files...not to run the "repair" option normally found on a retail XP CD.
So she has a choice...download and install the file....see if it fixes the problem.
Do the Acer Restore thing which will wipe the computer and it will be as she 1st bought it....if she picks this option she needs to safe her files.
or option #3.............do option #1 and if it does not fix............then do option #2.
A lot of programs use the framework service...................empowering technolgy being one of them.
peter
"helenxxx" <helenxxx@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:A8AB31F9-C06C-47E4-A6E8-3017C06B52BD@xxxxxxxxxxxxxxxx
thanks i know it is possible to download it from the internet,but has it
caused major problem on her computer by her deleting it as she is now having
probs connecting to the internetand opening media centreans something called
empowering technologie.,can she reinstall it off her backup disks,as i have
tried to look for her but it must have a technical name as it is not under
fremawork 1.1 thanks for replying peter
thanks helen

"peter" wrote:

here is where to download it from
http://www.microsoft.com/downloads/details.aspx?familyid=262D25E3-F589-4842-8157-034D1E7CF3A3&displaylang=en
peter
"helenxxx" <helenxxx@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:45247053-841D-42C3-8D44-0146584EB1B7@xxxxxxxxxxxxxxxx
> hi to anyone who is clever with computer, my mum has just bought a new > one
> and withinin days has deleted microsoft framework 1.1(by accident!)she
> then
> said she tried to go back but it wouldnt let her and now sum > applications
> wont work andwhen she switches it on it delivers framework 1.1 missing
> messages.she has backup dvds but i am not sure what it would be
> under,(lots
> ofletters etc)is this serious what she has deleted or can she just re
> download it off the microsft website when she conects to the > internet,at
> the
> moment she is having problems connect to broadband as the telephone > peolpe
> say her connection has a problem but it wouldnt be nything to with
> deleting
> this framework??
> anyway if anybody could shed any light on this situation for me and > stopme
> getting 10 phone calls and earache a day thn please help!!!!!kind > regards
> helen x



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