Fast User Switching Problem

Our machine is running XP Pro with SP2 and all of the MS updates applied. We have two Users set up on the one machine. The machine is a stand-alone at home. Both user accounts have admin privileges on the machine. The machine custom rebuilt by a reputable local vendor by adding a new motherboard to an AMD dual core 64 and increasing the memory to 2G RAM so that we could run Vista when we decide to make that upgrade.

When we attempt to do a Fast User Switch, the system does not disconnect the internet dial-up modem connection. We have two connections set up using the normal "Create Connection" in the Control Panel. Each user connection has their own ISP internet log-on and the associated password to the same ISP. The second person must then press the disconnect icon in the system tray. However, when they then attempt to reconnect to the internet by clicking on their own connection icon on their desktop. The modem connects but it appears that the connection is made from the previous users account information because when the new user opens their individual email reader, they get a fail to connect properly sort of message. There appears to be a conflict between their System User log on and their dial-up internet log on.

I read the Help and that suggested that I should turn on Fast User Switching. However, that option does not appear in the User Accounts window. Further reading said that "Fast User Switching cannot be turned off while multiple users are logged on to the computer" and "Fast User Switching is not available on computers that are members of a network domain." Well this machine is not, as far as I know a member of a network domain.

In order to resolve the situation, we have found that the only solution is to do a complete machine restart each time we want to look at our individual email accounts or do any work in our individual system accounts.

I suspect that there is some system setting that is not correct. Can someone give me the steps to finding where that switch is located and tell me how to correct the problem?
Thanks,
Howard
.

Relevant Pages

  • Re: Guest Accounts and Internet Access
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    (microsoft.public.windowsxp.newusers)
  • switching between users
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    (microsoft.public.windows.inetexplorer.ie6.setup)
  • internet not working on some user accounts
    ... My computer has 4 user accounts set up. ... router which is connected to a broadband connection. ... connect to the internet just fine. ...
    (microsoft.public.windowsxp.network_web)
  • only 1 user account connects to internet
    ... I have 3 user accounts on Windows XP. ... account will access the internet. ... All 3 still access AOL fine through the same connection. ... How can I restore the connection to all my accounts? ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Questions regarding setting up Domain Controller
    ... A Domain Controller has nothing to do with the network speed to internet. ... The internet connection has to be connected via a router to a switch and all domain machines will be connected to the switch, ... When they become domain user accounts it can be that some applications will not work because of the less permissions, so that you have to find out the needed rights for the applications to run with normal user accounts. ...
    (microsoft.public.windows.server.networking)