Help and Support won't open
- From: "WiLLerZ" <willerz69@xxxxxxxxxxx>
- Date: 15 Apr 2007 21:25:38 -0700
Hi all,
I'm running Windows XP Home Edition (SP2 I think - I'm not currently
at my home computer) and I'm having issues with Windows Help - it
won't open. Basically, when I either click on it or press F1 when I'm
on the desktop, I get an hourglass icon briefly, and then nothing
happens. Helps for other applications work fine, it's just the Help
and Support option listed in the start menu that doesn't work.
I've only just noticed this as I'm trying to remotely help my Mum (who
lives in another state) with some issues she's having. I taught her
how to invite me to remotely assist her, but it's not working. Since
this is run through Help, I'm guessing that this is the reason it's
not working for me (I guess it could also be her firewall
configurations, but I was going to check that after I got my Help
working).
I've tried restarting my computer, but that doesn't do anything. A
quick search on the problem didn't seem to reveal anything. I made
sure I had downloaded all the critical updates, but still had no joy.
Anyone have any ideas? It seems really weird.
.
- Follow-Ups:
- Re: Help and Support won't open
- From: Bert Kinney
- Re: Help and Support won't open
- Prev by Date: Re: do not have right click on mouse help!
- Next by Date: Re: Configuration problem
- Previous by thread: Re: do not have right click on mouse help!
- Next by thread: Re: Help and Support won't open
- Index(es):
Relevant Pages
|
