RE: 2 concerns

Tech-Archive recommends: Fix windows errors by optimizing your registry

I did that and I still get the same message It didn't get deleted.

"nass" wrote:


Hi healer,
Did you tried the uninstall in safe Mode for AVG?.
If you can't then download this tool and delete all entries for AVG:
http://www.ccleaner.com
Be careful using this tool, make sure that these the files you want to
delete click Delete.
HTH.
Let us know.
nass
===
www.nasstec.co.uk

"healer111" wrote:

okay, I did run the virus scan and nfiles found, then i did the spy bot and
found a few thingsa which are now gone. then i did the safe mode disk cleanup
and defrag and run scannow and that's done but i stilllget the mesageabout
the kenel interface. so what' do I do next? thanks

"nass" wrote:


Hi Healer111,
To start in safe Mode on Start Up tap F8 and when you represented with boot
Up option select Safe Mode.
To start the computer in safe mode
http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true
Go through this cleaning procedure you looks like have a big trouble with an
infection or system corruption:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.

=Run a scan from here online:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine:
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

2... And also for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D
Run disk Clean Up and Defrag in safe mode, then Open run command and type in:
sfc /scannow click [OK]
Note the space between sfc_/
HTH.
Let us know.
Regards,
nass
----------
www.nasstec.co.uk
"healer111" wrote:

the link you sent was helpful in that others are experiencing the same
problem. I did the run but got the message couldn't find that file. also no
I didn't scan for malware.. how do you start in safe mode

"nass" wrote:



"healer111" wrote:

Hi, i'm a novice at the working of the computer so i hope someone with more
insight can help. I have the free version of AVG AntiVirus. recently I got
he message can not intailize AVG Anti Virus kernel interface Can not run
application. I tried to uninstall the program and I can't do that either.
Any body have any suggestions on howto rectify this. I want it off my
system. also, I had to reinstall my all in one printer and needed a driver to
download and when i tried the download I got the message forbidden So i can't
dowload the driver. I'm open to your help.
thanks

Try this link:
http://forum.grisoft.cz/freeforum/read.php?8,90642,backpage=2,sv=
Open a run command and type in:
sfc /scannow click [OK]
Did you scanned for malwares on that computer and also a scan online from
another vendor to make sure the Machine not infected?.
HTH.
nass

.

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