RE: Send error message

Tech-Archive recommends: Speed Up your PC by fixing your registry


Hi Emma,
Please Uninstall the Drive Cleaner, you don't need it at all, you have
Windows Clean Up Utility that do a better Job for you!.
Scan for Malwares and Viruses on your system , my feeling your security and
control over the machine compromised by somehow?, so scan for Viruses and
Delete all traces for this Drive Cleaner.
Best if you download the HijackThis and send the Log to the forum for
analysis and help from expert there.
Do these steps one-by-one:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
For Malwares download both these software:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Please perform one step (1,2) at a time and see if that will help your
issue.
Please tell us about the Name of that worm next time in your message.

By the way this is not MS Send Error Report from the wording you provided it
sound Fishy to me do send any report, just clean the machine, do you have
Anti-virus and Firewall on your computer?.
HTH.
Please let us know.
Regards,
nass
----
www.nasstec.co.uk

"Emma" wrote:

Hi

Thanks for your reply. I tried to do as you said and typed in eventvwr.msc.
It then said that MMC would not let me access it. This is the full message
that I get when I start up my computer:
Product Supporter
report error details

CRITICAL INTERGRATION ERROR OCCURED
a possible reason for this error is unauthorised memory sharing by the
applications installed on this system. Try rebooting the system to solve the
issue. The report you send will be anoymous and will help our quality
assurance department.

I have just lost the message and will have to turn back off again if you
require more. There isn't much more below it. I did try to Copy and paste
it but it wouldn't allow me to. Do you need more or is there enough info.
Sorry as I am not that good with computers, but I am trying to learn.

A little more info is that my husband recently installed Drive cleaner onto
the system and the problem has been since then. Could this be part of the
problem. He is worse with computers than me (if thats possible).



--
Please help T.Y.V.M


"nass" wrote:



"Emma" wrote:

When ever i start my computer i get a message saying something about a
critical integration error. It goes on and then asks me to send an error
report, and has 2 options to send or cance. Who does this report go to and
will it stop whatever is wrong with my computer if I send. When things like
this go wrong it worries me, is it advisable to not go on my banking and
pesonal stuff until this problem is solved. Appologies if thats a stupid
question but scared of someone accessing my details.
--
Please help T.Y.V.M

HI Emma,
Try to open the Event Viewer and look for error there, to access the event
Viewer do the following:
Open a run command and type in:
eventvwr.msc clcik [OK] on the event Viewer Look for error Messages (X)
and double click them to get more Info about the causer and you can copy and
past in your next post.
Also make sure your machine is clean by scanning in Both safe mode and
Normal Mode for Malwares and Virues.
Run Disk CleanUp on your syste.
HTH.
Let us know.
nass
.

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