Re: activation

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stan wrote:
i can't find my product key


The Windows 25-character Product Key (required to perform the installation) is not on the installation CD in any way, shape, or form. It is stored on the CD packaging on a bright orange sticker that says "Do not lose this number." If it was an OEM (factory installed) license, it's stored on a label that the PC manufacturer affixed to
the exterior of the PC case, or on the bottom of a laptop.

To recover a lost Product Key:

If your system still runs, you should be able to use Belarc Advisor from http://www.belarc.com/free_download.html to find the Product Key. (If you have a factory-installed OEM license, and haven't since reinstalled the OS, the revealed Product Key is probably of the drive image used at the factory and not your specific Product Key; therefore, it probably cannot be -- and definitely should not be -- used for a re-installation.)

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, you should contact the computer's manufacturer; although very few manufacturers/vendors keep records of the Product Keys they've sold, it's worth a try before you have to buy a new license.

NOTE: It's generally more helpful to have your post's subject line pertain to the contents of the message and/or specific nature of your problem.


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Bruce Chambers

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Relevant Pages

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