Re: WGA



look for a freeware called
wga removal tool an use it

then

run services.msc and make
sure your bits and autoupdate
service are enabled.

then

reboot and try to update
again. if still can't update,

then

look for the technical support
link at microsoft.com's update
site to open and submit a service
ticket

and

you will get free technical
help from a certified microsoft
technician.....

then let us know what got fixed
afterwards...


- db
"xxstangzxx" <xxstangzxx@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:C33FB2F2-DC10-4BA0-91B7-526982E4DF75@xxxxxxxxxxxxxxxx
I ran the MGA Diagnostic Tool And this is what I got back:

--------------------------------------
Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Validation Control not Installed
Detailed Status: N/A
Windows Product Key: *****-*****-*****-*****-*****
Windows Product Key Hash: 25dG7mX6zCS/Ri0MYOSCvb3ct0w=
Windows Product ID: 76477-OEM-2111907-00101
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 5.1.2600.2.00010300.2.0.hom
ID: aaa43db6-00a2-4489-94ff-dca1413d9e66
Is Admin: Yes
AutoDial: No
Registry: 0x0
WGA Version: Failed to retrieve file version. - 0x80070006
Signed By: N/A, hr = 0x80070002
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic:
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: Failed to retrieve file version. - 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-469-80070002

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details:
<GenuineResults><MachineData><UGUID>aaa43db6-00a2-4489-94ff-dca1413d9e66</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010300.2.0.hom</OS><PKey>*****-*****-*****-*****-HF2BQ</PKey><PID>76477-OEM-2111907-00101</PID><PIDType>2</PIDType><SID>S-1-5-21-1644491937-1957994488-854245398</SID><SYSTEM><Manufacturer>Hewlett-Packard
</Manufacturer><Model>hp pavilion ze4900 (PM033UA#ABA)
</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.10
</Version><SMBIOSVersion major="2"
minor="31"/><Date>20040818000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>74B83007018400DC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern
Standard
Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/></MachineData>

<Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults>

Now why does XP Lock up everytime I try to download the "recommended
updates"? I just reformatted this system 3 days ago. And I was able to get
the first few updates, but since then I've been stuck. Any ideas?

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