RE: Random connection issue

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"nass" wrote:



"Nola Brown" wrote:

I am having a problem with my computer ( Windows XP Home Ed. ) randomly
connecting to the Internet. I have turned off as many Automatic Update
features as I dare to and have checked all downloaded programs I can think of
to make sure they are not set up to automatically connect my computer but I
am not getting anywhere. The problem seemed to get worse after IE 7 was
installed, before then, with IE 6, I used to just occasionally get a double
dial-up connection box popping up ( I would be prompted to connect when
already online. ) But I never found that the computer would just all of a
sudden dial itself up as it is doing now. It will do this if I am sitting at
the computer working offline on something completely unrelated to the
internet, it will do it if I have disconnected to take a phone call ( it
literally tries to establish a connection while I am using the telephone ) it
will even connect itself when no one is even using the computer. Quite often
I sit down to use the computer after returning home from running errands in
only to find that it connected itself while I was gone, it sometimes is
connected for hours before anyone notices! It is very frustrating as there
are many times when someone is trying to reach us and we don't realize that
the computer is connected and their calls are not getting through. I have
probed every setting I have found through the Control Panel and all the
obvious properties and preferences boxes, run diagnostic tests, used
Troubleshooters and can not find anything that seems to make a difference. I
have disabled Autodial ... nothing seems to fix the issue. I have sat at the
computer and watched it while it dials itself up and once it is connected it
does not seem to do anything, there are no programs that pop up saying that
there is anything new to install so it does not even seem to have a purpose
for dialing up. If I have IE open ...reading the news on our home page
perhaps ...and try to open up another program that uses the internet in some
fashion the computer does not always even recognize that I am already online
and will try to establish a second connection, it then usually tells me that
it can't establish this connection because it is already in use ... something
I already knew ! Is there perhaps some program running in the background that
is using the dial-up to update itself without my knowledge ? Any help would
be greatly appreciated as I can't find any information on the Microsoft
website concerning this particular issue. Thanks

I will check the BIOS and see if there is an Option for Wake Up on Ring or
on LAN or something like that in the BIOS.

Scan for malwares from here:
http://www.lavasoft.com/products/ad-aware_se_personal.php
http://www.safer-networking.org ; for Spybot S&D

Did you checked the Radio Button Under Connections Tab to Never Dail-Up a
Connection ?.
HTH.
nass

Hey Nass, thanks for responding to my question. I'm not sure about the radio
button under the connections tab you mention, perhaps I'm not looking in the
right spot? I accessed it from Control Panel/Internet Connections/Connections
....can't find anything but my server list, and the " always dial my default
connection etc..." buttons and the LAN settings button which they say does me
no good if I am on dial-up. I am downloading Ad Aware as I write this ...
used to have it on my old computer, not sure why I didn't think to download
it again when we bought this one 2 years ago. As far as other utilities of
that type goes I have been using AVG Free for virus control ( and been very
happy with it, we have never had problems with a virus since installing it,
seems to be very user friendly ) and I downloaded Spyware Blaster as well as
that seemed to be a good program and helped me out on the last computer when
we couldn't get anywhere while trying to surf the net. It also seems to do
what it says it is supposed to do, but one often wonders what things might be
lurking in the background wreaking havoc with your computer that you are
unaware of. I will install the Ad Aware and run the scan to see if it detects
anything I am not aware of and continue to work at this. Any further help you
can provide would be greatly appreciated. I will keep in touch to let you
know of my progress, thanks, Nola
.

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