Re: Internet Printing Problems

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Put HP DeskJet 855C into Google and search for the latest driver. Install
it and see if your situation improves.


"JHL" <mg19512000@xxxxxxxxx> wrote in message
news:45d8a8e2$0$24721$4c368faf@xxxxxxxxxxxxxxxxx
Hello,
I'm using XP-Home, HP DeskJet 855C and recently have noticed that if I
need to print something from a internet site, my printer will not print
unless I unplug the cable and reconnect. The on-off and reset buttons
'freeze'. I am able to cancel the job from the control panel but that's
all. Resubmitting does not start printing even after canceling the job.

The error that I receive is that the printer is out of paper. It isn't. I
can print from Word, Notepad, Excel prior to attempting a url print, but
after that first attempt at url printing, I have to disconnect the
printer.

No errors in the event log, except the warning when I purge the print job.

Thanks for any help.



.

Quantcast