Re: Boots up in safe mode-graphics card message.


Brian A. Wrote:
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"martinc" martinc.2lp8ex@xxxxxxxxxxxx wrote in message
news:martinc.2lp8ex@xxxxxxxxxxxxxxx
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Brian:

I have checked the Device Manager/Resources by type and found
under the"Memory" resource there are two entries for my problem
device:
VIA S3GUnichrome IGP.-

That's the integrated video on the motherboard and makes no senses
that its
resources would conflict with its resources.
Please look at the graphics here and let me know EXACTLY what shows for
each resource
type that has a conflict and what it is conflicting with.
http://basconotw.mvps.org/inq4.htm

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However when I try to do the fix (share a resource setting
with another device) as explained in the hardware troubleshooter, my
tabs do not have the "Use automatic settings" check box or other
listings eg in the device resources tab as described in the fix. I
then
tried to get more details by using the"cmd.exe" etc but it says the
information is not available. Hmm.-

The only way to change resources is to disable PnP in the BIOS and
that doesn't
always allow resources to be changed.
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I have tried many times to uninstall the S3G device but it
always comes back in the re-boot.
One of the microsoft support messages says this this particular
device sometimes shows only one device in conflict even though there
may be more.
Also my device manager does not show any Conflicting Device list as
mentioned in the fix.
So it looks like theS3G device is in conflict but I cannot get much
of the information needed to fix it. I thought for a while that my
graphics card was not working properly but given the information I
now
have it looks more like a device conflict.-

You still have not made any mention of completing the steps of
removal in Safe Mode
which I suggested you do. Please Boot to Safe Mode and Remove any/all
devices listed
in Display Adapters, close out of Device Manager and reboot.
Post back with the results.
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Also....I have tried updating the drivers for this device several
times
and in each case I get a message saying the drivers I have are the
best
for the device.-

Please provide the exact detailed steps you took to update the device
drivers.
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I mentioned earlier that I am not in safe mode...it just looks
that way. I can still access the internet and e mail. The background
color is teal green, not blue......and the page backgrounds, and
graphics are very grainy and poor.-

No you did not, you stated:
quote--
I had to do a system restore because when I boot up it stays in safe
mode. I have access to e mail and the net but I have the teal green
background and cannot get out of safe mode--
/quote
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Hope this clarifies where I am at right now and what has been
checked.
I appreciate your help and hope this info can lead to other
suggestions
for a fix.-



--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375


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Brian:

1- I went to safe mode twice and uninstalled the VIA S3G Unichrome
Device using
the Device Manager Uninstall button. Both times, after the re-boots I
got the "Found new hardware" baloon. The device still has the
exclamation mark next to it.

2- When I mentioned I used the "cmd.exe" it was to try to get the
details that your graphic shows. I have no conflict listings on my
resource tab. All I get is the message that it cannot find enough free
resources it can use along with a Code 12 and a note saying if I want
to use the device I will have to disable one of the other devices on
the system. The troubleshooting link just refers me to HP's support
page which then refers me to the cmd.exe command to find another
resource for the device.

3- I have downloaded the updated drivers from the Device Manager,
Install Wizard, from HP's support site and from Unichrome's website. I
identified the motherboard # and used that to download the appropriate
(signed) Unichrome driver for the device. That gave me the same driver
I already have. I also downloaded a brand new driver for a new Via
chipset that is supposed to eliminate conflicts in Windows XP but that
did not work either.

4- I did a clean boot yesterday as you suggested. No change.

5- On the Display Properties (default monitor) I cannot make any
adjustments. Its frozen on 4 bit colour and the "less setting"
(800x600).

Still puzzled.




--
martinc
.

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