Re: Blue Screen Error



On Jan 24, 1:00 am, Ron Martell <ron.mart...@xxxxxxxxx> wrote:
abhishek.an...@xxxxxxxxx wrote:
I have Microsoft WIndows XP Professional Edition with service pack2
installed on it. I had Norton Anti-virus 2003 on my system as the
anti-virus tool. A few days back, I had to unistall Norton anti-virus
2003 as my subscription had expired. After I unistalled it , I got
attacked by some virus which Microsoft anti-spyware caught. I
reinstalled norton 2003 to remove the virus and it caught ther virus
and sent the virus for quarantine. After this I started getting the
BLUE SCREEN OF DEATH! My computer shut donw on itself flagging an error
DRIVER_IRQL_NOT_LESS_OR_EQUAL on blue screen.
I restarted my system and pulled the LAN cable out. I then un-installed
Norton 2003 and then installed norton 2005 on my system. I did a
preliminary scan and the virus was no more detected. I installed the
symantec client security patch (for network adapter, I had this for
Norton 2003 and fearing this may be the problem). But as soon as I
plugged in the network cable my system again went off with the same
blue screen but now with different error, which is :
STOP 0x0000007E (0xC0000005,,0xEEEC9946,0xF7ADABD4,0xF7ADA8D0)
Begining Dump of Physical memory

From MVP Jim Eshelman's STOP errors web page athttp://www.aumha.org/win5/kbestop.htm:
"0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
A system thread generated an exception which the error handler did not
catch. There are numerous individual causes for this problem,
including hardware incompatibility, a faulty device driver or system
service, or some software issues. Check Event Viewer (EventVwr.msc)
for additional information."

Jim's web page has links to a number of articles regarding this error.
Click on the "7E: Sytem Thread....." link in the left side column to
see these.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Servicehttp://onlinehelp.bc.ca
Syberfix Remote Computer Repair

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."- Hide quoted text -

- Show quoted text -

Thank for all support you all gave. Nothing helped though and I had to
format my system :(

.



Relevant Pages

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