Re: need help understanding and getting rid of msg
- From: "Sidey" <sideyin@xxxxxxxxx>
- Date: 23 Jan 2007 22:09:04 -0800
HI,
if u are using NIS 2005,2006 then foll the steps below.
1) open norton.
2) disable personal firewall.
3)U will find the configure tab for PErsonal firewall. Click on it.
4)in the configure window click on the tab which says Programmes.
5)In this window u will find a box with lot of programmes in it.
6) remove all the programmes by highliting them all and clicking on the
remove tab.
7)then click on the tab which says programme scan.
8)Select hte drive and click on next.
9)wait for the scan to finish then click on Check all.
10)keep on clicking next till u come to finish.
11)it will take u back to proramme window. click on Ok or finish and
then it will ake u back to the main norton screen.
12) restart ur computer.
13) u may get the printer spooler msg again.
14)click on yes. it may popup again 2 or three times than uwill not get
the msg again.
On Jan 24, 6:45 am, redwoofs <redwo...@xxxxxxxxxxxxxxxxxxxxxxxxx>
wrote:
WR,
Are you really having that problem too????!
Wish I could say I have a fix but I don't. I've spent literally 3 whole days
working with HP Customer service (who haven't found a fix but seem to think
it's a setting issue), Dell (who suggests is a corrupt printer driver) and
Symantec (who are trying to rule out a Trojan horse, possibly one called
trojan.peacomm)
I am going positively insane from exhaustion and frustration.
Perhaps we can help each other by trading information?
Are your messages the exact same as the ones i posted?
Did yours start after installing an HP product?
Do you have computer and printer, or network of computers and printers?
Are you USB cabled or wirelessly connected?
Do you have Norton Internet Security program?
Thank you for providing information. It may help us both find our solutions.
I'm happy to tell you sorts of things we've tried so far
Sarah
"rebeccawe...@xxxxxxxxxxx" wrote:
I hope that you got your msg fixed and can share it with me. I am
having the same problem. Any luck?
WR- Hide quoted text -- Show quoted text -
.
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