Re: Has Windows crashed?
- From: "Brian A" <gonefish'n@afarawaylake>
- Date: Thu, 18 Jan 2007 22:50:07 -0600
Will it boot to Safe Mode? If it will click Start > Run, type in: eventvwr.msc and press Enter.
Especially check both Applications and System events in the right pane for any event warnings.
Double click a warning to see a description and a possible solution via link included in description.
You could also try a System Restore:
How to start the System Restore tool at a command prompt in Windows XP
http://support.microsoft.com/kb/304449/
and/or
How to perform a clean boot in Windows XP
http://support.microsoft.com/kb/310353/en-us
How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/kb/316434/en-us
How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/kb/310560/en-us
If it won't boot in Safe mode disconnect any devices and add on cards that are not essentially needed to boot to the OS. If it now successfully boots to Safe Mode and/or the normal desktop, reconnect each device one at a time and boot until you find the device causing the problem.
If that fails test the RAM to check its integrity:
http://www.memtest86.com/
http://oca.microsoft.com/en/windiag.asp
If the RAM fails replace any bad modules.
If it passes try running the Recovery Console:
Description of the Windows XP Recovery Console
http://support.microsoft.com/default.aspx?scid=kb;en-us;314058
How to enable an administrator to log on automatically in Recovery Console
http://support.microsoft.com/default.aspx?scid=kb;en-us;312149
How to install the Windows Recovery Console
http://support.microsoft.com/default.aspx?scid=kb;en-us;216417
How to install and use the Recovery Console in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307654
How to remove Windows Recovery Console
http://support.microsoft.com/default.aspx?scid=kb;en-us;555032
http://www.michaelstevenstech.com/moving_xp.htm
--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/
Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375
"Jon" <lurker@xxxxxxxx> wrote in message news:45b03ade$0$31238$da0feed9@xxxxxxxxxxxxxxxxx
My brother's computer is running XP HE, SP2.
Today, for no apparent reason, the computer suddenly rebooted itself. Upon restarting, it reached the Windows logo, with the blue line beneath it, almost opened a blue screen warning, then promptly rebooted again - this continues in a loop. He's attempted to start the machine in safe mode, but once the options have appeared (after pressing F8), it reboots itself yet again.
He attempted a repair installation using the XP CD, but again, when the repair option was selected, the computer reboots without performimg this.
The computer was left off for several hours incase heat was the issue, but to no avail.
Has Windows crashed, and if so, what's the best course of action, please?
I know Norton Security Suite, AVG Anti-Spyware, IE6 and OE6 will have probably been running at the time of the first crash.
Thank you for any help.
.
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