Re: aAttention MSVPs. USB 2.0 Drivers not recognised - XP is defective !
- From: "Gerry Cornell" <gcjc@xxxxxxxxxxxxxx>
- Date: Sun, 14 Jan 2007 08:49:45 -0000
Jim
What is the motherboard make and model?
This freeware programme is excellent for getting information about your computer:
Everest Home Edition (freeware)
http://www.majorgeeks.com/download4181.html
Tip: To copy select Report, Quick Report, Plain Text, highlight required text, right click and select copy. However, whilst this is fine for posting small amounts of information into newsgroup messages longer reports will irritate other newsgroup subscribers.
General USB troubleshooting in Windows XP
http://support.microsoft.com/kb/310575/en-us
Is Windows XP SP2 imstalled? You need at least Windows XP SP1.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
Jim Cladingboel wrote:
Could you please, individually or collectively, help with a major
problem in Windows XP Home + SP2?
However often, and in whatever manner I try, XP will not accept
any appropriate USB 2.0 driver for my external HDD. This is the case
both for the latest USB 2.0 driver for my motherboard and for my USB/
PCI Host Card driver.
The so-called "Update Wizard" just DOESN'T WORK !
It absolutely INSISTS on protecting whatever driver it initially
chooses, to the exclusion of all others!
As XP would not accept the motherboard USB 2.00 driver, or the latest
ASUS version of same, I installed a high speed USB 2.0 PCI Host card
with four ports. When, again and again, I install the drivers from
the supplied CD, the response is always "The Wizard could not find a
better match for your hardware than currently installed".
Which is patently ridiculous!
When I direct XP to a floppy containing these updated Drivers I am
told "The location you specified does not contain any device
information files". At times it even states that the location (Drive
A) doesn't exist!
I regularly direct this Wizard to update from the Windows\Inf folder
and from the Windows\System32\Driver folder. While these directions
seem to require the relevant folders to be looked at, I always
receive the same "...could not find a better match .." response.
With this state of affairs recurring time and time and time again,
how can that Wizard be operating correctly?
My mobo has six ports, of which four are designated as USB 2.0. The
PCI card has another four ports.
Infuriatingly, when I insert a flash drive into any of the USB 2.0
ports, not only does a balloon in the Notification area tell me I am
inserting a 2.0 device in a 1.0 port (as if I didn't know!) and to use the hub
listed above, the hub it highlights has FIVE ports! Just what is
going on? XP can't count?
I have used Regedit to check that in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ Windows\CurrentVersion the
item 'DevicePath' points to '%SystemRoot%\inf', and have checked that
the Windows\INF folder contains the USB.INF file. What else can I do?
I think I've reached the absolute limit.
The transfer speed I get to and from my EHDD is around 7 to 8
MB/second. It should be around 60 MB/second!
As you are the official Microsoft Windows XP experts in this Help &
Support NG, please respond with the answer to this problem, or take
whatever action may be needed to have Redmond take an urgent look at
this impossible situation and do something - very quickly - about it.
Thank you. Jim.
.
- References:
- aAttention MSVPs. USB 2.0 Drivers not recognised - XP is defective !
- From: Jim Cladingboel
- aAttention MSVPs. USB 2.0 Drivers not recognised - XP is defective !
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