Re: USB Drive not recognized - Driving me crazy!!!

Hi Jim,

I like your idea about starting a new post addressed to all MSVP's; however,
I really don't have a clue in which forum this kind of a post is best served.
If you are willing to initiate a post and let me know where I can find it,
then I'll certainly be willing to add (a lot) to the thread.

Thanks for your clarifications regarding the abbreviations. I never would
have guessed that "Oz" had anything to do with Australia. I always thought
that "AU" was the identifier for the country itself. Is the "Oz" a country
identifier or is it a City or County within Australia ? I told you I was
rather ignorant about these matters !! Anyway, I envy you for living in
Australia. Always wanted to go down there on holidays for a few weeks but to
date, have never found the time or $$$ needed. Oh well, things are going
real good on the stock markets these days and maybe my ship will come in :-).

Sorry I can't help you with the "QFE 4 for HCT 10.0" problem but, as you
say, probably one of the MSVP's know exactly what it is. I'm going to try to
locate the "IIRC" freeware and download it. Hell, I'm ready to give anything
a try these days.

One thing you might be interested in is an article I read at the following
URL :

http://tinyurl.com/yatung

If you get to this URL, page down until you come to a topic entitled "USB
drive not working stable". There you'll find a recommendation to do a
complete USB device clearing using Microsoft's DEVCON and a link to a site
where you can download a "RenewUSB.bat" file. There's no need for me to
quote the whole article here but I did find a comprehensive explanation of
the DEVCON command-line utility at the Microsoft Support Site. It has the
Article ID : 311272 in case you want to give it a look see. It sounds quite
powerful, indeed. In the article, MS provides the reader with the URL to
download the (free) utility which is a file called "DevCon.exe". You just
have to make sure you get the 32-bit version instead of the 64-bit version.

This utility apparently does all kind of things that the Windows Device
Manager cannot do. It sure gives you a very comprehensive report of just
about all of the devices in your machine as well as which drivers are
controlling what. Then you can take several actions if you so desire !!

Jim, let me know if you start a new post and, if so, where I can find it. I
normally don't spend a lot of time in forums but I do know there are millions
of them scattered around the world.

Here's wishing you a nice day down there in the warm, summer sun.

Best regards,
--
Phil Davis
Munich, Germany


"Jim Cladingboel" wrote:

Hi Phil,
First, IIRC is an abbreviation for If I Recall Correctly, and Oz is
Australia. Sorry.
I had that USB program on my PC before I upgraded to XP in November, so I'll
try on Google myself.
As to your USB problem, you've obviously tried everything. Having an
Enhanced USB Controller in your System's Device Manager doesn't mean much.
I have one in mine, and I can't get USB 2.0 to work from the motherboard
ports or the PCI to USB Host card. You are stuck up the same dead end as I
am.

What do you think of a new posting addressed to all MSVPs asking for some of
their research/knowledge of this problem? Perhaps there is a new Vista USB
2.0 driver which XP will actually recognise - just for a change. As you say,
it's affecting a whole lot of people out there.
My ideal O/S is the one you describe, but it might never happen.

Looking on Google just now, I came across this Question & Aswer :
Q: How do I ensure that my USB 2.0 devices work on Windows XP?
A: QFE 4 for HCT 10.0 includes tests to ensure that USB 2.0 Hi-Speed
devices and USB EHCI host controllers work properly with Windows XP.

Does this mean anything to you? Perhaps an MSVP could explain it.

Best wishes, Jim.



"Phil Davis" <PhilDavis@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F8B29E7C-530B-4B65-AE15-A6E7B03C993E@xxxxxxxxxxxxxxxx
Hi Jim,

To answer your questions, yes indeed I have always uninstalled the Canon
drivers before trying another solution. I have also always exited ALL
application software running on my computer including the windows firewall
and AV program (Trend Micro Internet Security 2007). The only thing I
haven't disabled is my Internet connection and that goes through a Router
to
my DSL connection. There could be a hardware firewall on the Router that
I
haven't taken into consideration though. Hum ... maybe I should think
about
that.

I was told (or read in a forum) if the system accepts the Enhanced USB
Controller when drivers are loaded for the PCI to USB Controller Card
(4-external USB Ports) then there is no problem with the MB communicating
with the USB 2.0 controller. My Device Manager shows me that the Enhanced
USB Controller driver is present and reports that it is running without
problems. Ha !!

This freeware that you mentioned, is the name of it "IIRC" ? If so, then
I'll use Google to find a download for me.

Yesterday I downloaded 5 flash BIOS updates from Dell and have performed
all
5 updates. My BIOS was at version A03 (never updated since I bought the
computer in 2002) and I saw that the latest version offered by Dell was
A09.
They warned me not to try to update from 03 directly to 09 because it can
cause some serious problems. I went through each flash update one step at
a
time. Haven't had a chance to see if these updates make any difference in
being able to access my printer but will try to get to this in a few days.
I
really doubt seriously that the BIOS updates will make any difference.

As far as the Scanner working and the Printer not, this doesn't strike me
as
strange at all. The scanner has it's own device driver and is not using
the
same driver as the printer installs. Besides that, the two problem
printer
driver files that MS admits is causing the problems due to "Enhanced USB
Controller specification violations" (described in MS Knowledge Base
article:
KB892050), have nothing to do with the scanner drivers (or at least I
think
not).

Jim, unfortunately I don't think that MS is going to be coming up with a
fix
for this WinXP-SP2 problem anytime in the near future. They suggested
that I
wait until Service Pack 3 is released but that can be a long, long wait.
In
the meantime this Canon device is just sitting on my desktop occupying
space.
At least I can use it as a copy machine and a scanner. I haven't even
tried
the Fax capabilities yet.

I can understand your frustrations with MicroSoft because I share your
opinion; however, having said that all of the reviews from beta testers as
well as computer resellers and journalists have been very positive for the
Vista product. Sure, there will be a few bugs that have to be patched
however I've read that Vista protects it's kernel much better than any of
it's previous operating systems. It's safe to say that WinXP (Home
Edition
anyway) had little or no protection of the kernel and that's why we all
got
hundreds of "critical security updates" from MS since it's inception.
Hell,
I still get two or three per week and I doubt if it's going to get any
better.

As far a Vista goes, I'm really not interested one bit in the new bells
and
whistles, 3-D user interfaces and/or the media enhancements. I watch
media
programs on my TV, not on my computer. All I want is an O/S that is
stable,
has "graceful degradation" error handling built in and is capable of
handling
"new" products and devices being introduced to the public as we speak.

Regarding the price of Vista, I will attempt to get it in the Update
version
(some $ less expensive than the full, blown - standalone version) and also
I'll try to get it at the "Student/Teacher Discount" (many more $
cheaper).
Honestly, I don't understand why anyone would pay the full price for this
product. Sooner or later (not in the near future but it'll come) MS will
stop supporting the WinXP platforms and one will have to update their O/S.
Come to think of it, it would appear that they're not putting a great
amount
of effort into supporting WinXP right now !!! Wouldn't you agree ??

I'll let you know if my BIOS updates fix the USB printer problem but I'm
not
holding my breath. Also, I'll keep watching this thread to see if you get
any satisfaction from your PC gurus !! Have a nice day, Jim and try to
smile
even if it hurts a bit.

P.S. Pardon my ignorance but you mentioned "Oz" in your post. Where
exactly in the world is this ? I moved over here to Munich, Germany from
California almost 23 years ago so I'm a bit out-of-it when it comes to
abbreviations for world-wide locations.

Best regards,
--
Phil Davis


"Jim Cladingboel" wrote:

Hi Phil,

Due to the Christmas break, I missed the current magazine issue and will
have to wait for the next, due abt 1st February. I had hoped for an
email
response - but perhaps those experts are having a problem too!

I have a Canon MP800 and it works perfectly on any of my USB ports, altho
only at USB 1.0 level, which isn't really a problem for printing.
Have you tried _ fully_ deleting the printer software and reloading the
Canon Drivers? I would guess that's more likely to be your problem,
especially as the scanner section is working. It mught be a good idea
to
switch off AV and firewall software when you do that.
IIRC, there's a bit of freeware which checks that your USB ports are
working. You should find it on Google and it might reassure you about
the
motherboard handling your PCI to USB controller card

As to Vista I wouldn't touch it with a bargepole. (A) It will be full of
bugs and (B) Why give in and at the same time add to Bill's billions?
Good luck, I'll keep you informed of any developments.

Jim.






.

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