Re: USB Drive not recognized - Driving me crazy!!!

Hey Jim,

Did you have any luck giving this problem to the Help Line experts of the
leading PC magazine in Oz ??

I've pretty much given up on fixing this USB 2.0 problem under WinXP - SP2,
mainly because I don't believe MS is going to even try to find a solution to
the problem. As a last resort, I downloaded 5 Flash BIOS updates for my Dell
Dimension 8200 computer and if I STILL cannot get my computer to recognize my
Canon Pixma MP530 multifunction device (printer, scanner, fax), then I guess
the next resort is either to trash the computer or try installing Windows
Vista which should be on sale in the next couple weeks. It's my guess that
that's exactly what MS wants us to do rather than to FIX the XP-SP2 problem.

What's a little confusing to me is that the scanner drivers for the MP530
installed without a problem and I even scanned a document to make sure that
the computer could "talk to" the MP530 device. No problem there. Strange
that it's only the Printer that is not recognized by the system. The drivers
installed OK but when you attempt to print a test page, it responds back that
there is NO connection.

The second "strange" thing is that I took the MP530 over to my second
computer (also a Dell (Dimension 2400) but 2 years newer and there was NO
problem installing the device. Same Operating System, same Service Pack
installed. Riddle me that !!! This is really confusing me now because the
2400, although 2 years newer than the 8200, is a Low-end computer. Hum !
Makes me think that perhaps the older Mother Board in the 8200 has problems
handling my PCI to USB controller card.

Today Dell told me that they don't furnish updated Mainboard/Chipset drivers
because most of their customers would probably trash the Mainboard in the
process of updating the drivers. That's probably a true statement and you
can include me as one of those customers.

I hope you've had better luck than I have, Jim, and if you do get any
feedback from the Help Line experts please post it in this thread and it will
be greatly appreciated. Good luck to you and all of the thousands of others
that are having similar problems.--

Phil


"Jim Cladingboel" wrote:

"Phil Davis" <PhilDavis@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:F3E1F373-C34B-40BF-BBF8-86E53654C338@xxxxxxxxxxxxxxxx <Snip>>

<Snip>

Considering ALL of the people having problems with this USB 2.0 - WinXP
SP2
incompatibility, I'm simply amazed why Microsoft is not taking this more
seriously and providing a fully regression tested fix for this problem.
In
the article KB892050 MS themselves listed the CAUSE of this problem as :
"This problem occurs because the Microsoft USB 2.0 driver causes an
Enhanced
Host Controller Interface (EHCI) specification violation". Well that's
real
great considering that the article was dated July 24, 2006. In other
words,
MS considers this problem trivial and would rather spend their time fine
tuning VISTA so everyone having USB 2.0 problems can go out and buy the
new
Vista O/S to get their USB devices working properly. Good business plan,
right ???

<Snip>>

Wholeheartedly agree, Phil. My USB 2.0 problem with a Seagate external HDD
has so far defeated the MS "Help" (?) people here in Oz, and couldn't be
resolved in this NG - helpful though it is.
I have now put this USB 2.0 problem to the Help Line experts of the leading
PC magazine in Oz. When (if ?) I have a result, I will post it back here.

Jim.





.

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