RE: Cannot turn on automatic updates nor use windows update

Hi Chris,
= First What Protection Softwares you have installed on your computer, some
sofware will interfere and block the download and what Kind of connection you
have,connecting to a Proxy and behind Firewall.
For End User DirectX;
http://www.microsoft.com/downloads/details.aspx?familyid=2DA43D38-DB71-4C1B-BC6A-9B6652CD92A3&displaylang=en
You may receive an error message when you search for available updates on
the Windows Update Web site or on the Microsoft Update Web site
http://support.microsoft.com/kb/883821
Windows Update Link:
http://update.microsoft.com/microsoftupdate/v6/muoptdefault.aspx?returnurl=http://update.microsoft.com/microsoftupdate&ln=en-us

= Zone Alarm Firewall, Norton Antivirus, Norton Internet Security, Norton
Personal Firewall, Sygate Personal Firewall, Ad-aware, PC-Cillin, Proxomitron
pop-up blocker, Ad Muncher or a web accelerator, e.g. "Slipstream".

= Also Have a look on these Key and see the Entries there by Clicking Start
Run >> type in the Text box: regedit.exe click [OK] and locate these
Keys:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\wuauserv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_WUAUSER

= Open the Windows Explorer and locate the AutoUpdate File and Install it,
it may corrupted/damaged.
C:\Windows\INF or you can Open a run Command and type in: Inf and Click
[OK] all the *.Inf* Files will open locate this au.inf Right click on it
and select Install, you may asked for a path or CD, select this:
C:\Windows\ServicePackFiles\i386
Or If this folder is not available, please choose the folder C:\Windows\Inf
or C:\Windows\System32.

= Click Start >> Run >> type in the Text box: regedit.exe click [OK] and
locate this Key [- ] HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon.
Verify that the Notify Entry does exists. If it does not, then you have a
problem.

Is your Time and Date set Right on your Desktop?.
If the above didn't help try to Run this command and it will repair the
missing files/folders:
Run >> Type in : scf /scannow click [OK] and let run and get your XP CD
handy it may prompt you to insert it in.

HTH.
Regards,
nass


"egaoga" wrote:

Hi Nass,

I tried ALL of the following suggested methods, but none works. Below are my
observations and encountered problems.

"nass" wrote:



"egaoga" wrote:

Hi,

I just reformatted my hard drive and reinstalled Windows XP Pro with SP2. At
first, I could use automatic updates and/or windows update, but after
installing a bunch of updates, it suddenly wouldn't turn on anymore. When I
tried to double-click on automatic updates under control panel, it wouldn't
open. Under system properties, the automatic updates tab doesn't show up
either. So I tried windows update online instead, but it doesn't load and
gives me a 0x8ddd0004 error. I searched for the solution to that error, and
tried numerous things but nothing works. I'm not sure if it has to do with
ActiveX, because it doesn't even pop-up to let me download the ActiveX
controls. I also ran the most updated Norton Anti-Virus and Ad-Aware to
remove all potential viruses, malware and spyware that might cause this, but
again, nothing seems to work.

Would someone please help me out. I'm getting really desperate here.

Thanks!

Hi,
http://update.microsoft.com/microsoftupdate/v6/showarticle.aspx?articleid=36&ln=en&IsMu=True

As mentioned before, the ActiveX control doesn't even pop-up for me to
accept it. When I tried to manage my add-ons, WUWebControl Class is not found
in any of the lists. And of course, I am logged in as the administrator.


http://support.microsoft.com/kb/914227

My user account already has full permissions allowed as I am logged in as
the administrator. I have verified that in regedit. Hence this support
doesn't really apply nor help much.


http://support.microsoft.com/kb/914224

This one is interesting. When I tried to register the dlls, all were
successful except for two - wuaueng.dll and wuweb.dll. They are obviously
found together with the rest of the dlls in C:\WINDOWS\system32, but the
error message I encountered when I tried to register them is "Wuaueng.dll (or
Wuweb.dll) is not an executable file and no registration helper is registered
for this file type". I'm not sure what that means, but is that a problem?

Another problem I faced was when I tried to turn off the Automatic Updates
under services.msc. I could not turn it off, because it was still starting! I
could turn off BITS, rename the Software Distribution folder and turn BITS
back on, but I couldn't do anything to AU because it probably hanged at the
starting phase.


http://support.microsoft.com/kb/909889

Did exactly as it says but nope, this one doesn't work for me either.


HTH.
Let us know.
nass


Please help Nass, this is getting really frustrating. I'd hate to reformat
and reinstall Windows XP all over again.

Thanks,
Christopher
.

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