Re: Driver recovery DVD



"Emma" wrote:

Hi, basically i am a bit of a comp mong, so i will start from the begining as
i dont know what you need to know to help. Sorry if i go on a bit. I bought
this laptop brand new and then went away. Stupidly i let a friends kids
watch dvd's on it and came back to a blank screen (obv they not touched a
thing NOT!). I took it to a local guy as i didn't have any discs with me and
he said he would have to phone the company HP with the system details and buy
all of the drivers back from them. I bought a brand new windows disc from
him and he installed that for me and all of the drivers that he had
downloaded. It didn't have the bluetooth that came built into the laptop and
he said it didn't have it. I know it did because i used to use it all of the
time, that was one of the reasons i bought this laptop. Now i am back home
and i have my discs so i would like to restore it to its original state but
don't know how to. As said comp mong. Any help welcome. Thanx --
Please help T.Y.V.M


"nass" wrote:



"Emma" wrote:

Because it crashed and i never had my drives with me. Then when the Cypriot
guy downloaded the drives for me there where still some missing. Such as my
bluetooth...

Please help T.Y.V.M


"DL" wrote:

If you were sold a genuine win cd, and the laptop is working, why are you
trying to restore it?

"Emma" <Emma@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:500EB1BC-A9D4-4951-AD20-A9C8DDFB4D8D@xxxxxxxxxxxxxxxx
I bought my laptop earlier this year. Two weeks later i had to move to
Cyprus for 8 months. During this time my comp crashed. I didnt have the
drivers with me. I took it to a local comp shop (Cypriot) and he sold me
another windows disc and downloaded some drivers for me. I have just
returned and i am trying to reinstall my original disc and setting, which
i
have done but the comp wont start once installed. I have to keep going
back
to the most recent settings that worked. Can anyone advice me on what to
do?
--
Please help T.Y.V.M


Let me get this because I didn't get, the Guy sold you windows Disk and
download what?.
Did he installed the Operating system for you or you done it yourself?, if
he installed it for you, you should send it back and get him to install the
Apropriate drives for your system.
What the bluetooth for?.
Tell us in more details what have been done/happend sine you take it to this
guy untill before sending this Post.
HTH.
Regards,
nass

Hi Emma,
I never like to speak behind somebody's back with ill words but this Guy
didn't do a decent job and Charging you fo a download you could done it your
self from the HP manaufacturer without paying a penny!.
Then you didn't mentioned what the bluetooth for and is it came with laptop
intergrated on the system or peripherals to be connected in a USB Port.
Try Right click MY Computer on your disktop and select properties.
On the system window click on Hardware Tab and see if the Bluetooth option
is there, I guess if he done a clean install will not be there if it is n't
integrated on the system, but try to look for it on the Hardware window.
If it there try to go to HP and download the Driver for it from there try
this First:
http://h20180.www2.hp.com/apps/Lookup?h_lang=en&h_cc=us&cc=us&h_page=hpcom&lang=en&h_client=S-A-R163-1&h_pagetype=s-002&h_query=bluetooth

If it is not there and you said you got back home and you have your CD try
clean Install from here:
http://www.michaelstevenstech.com/cleanxpinstall.html

P.S what type of CD you have from HP?.
HTH.
Regards,
nass
------
www.nasstec.co.uk
.

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