Re: Windows XP hangs on startup after the windows logo shows



It is a Seagate ST340014A. I ran Seagates diagnostics and they gave a
S.M.A.R.T. failure as well.
I installed XP Pro on my second hard drive (removable non USB) and was able
to get that up and running and was able to access the primary hard drive c:
At least now I have recovered all my data on both c: and d: and can now play
with the system without worrying about lossing data.
I ran chkdsk on c: and this finally allowed a bootup on under the original
XP Pro but instead of booting up fully it went into Setup Mode and wanted my
XP installation disk. I put that in and got to the System Recovery Console.
I will now see if that will help restore the first XP Pro install. I just
have to get the admin password for the Console. I don't have that!!!. Just
pressing enter doesn't work. It looks for a password for XP Pro. Arghhh.
Any suggestions. I might be able to get it from our system admin folks if
they ever answer their email.

The interesting part of all this was being able to recover files on c: by
installing XP Pro on D: after not being able to boot up at all on C: due to
problems with that disk or O/S on that disk. It must be more than just the
disk because I can read the files on C: so the hard disk in not totally
broken. The SMART disc failure is a Seagate technology that warns of a
pending disc crash to allow you time to recover the data. I wonder if the
SMART error causes the system to stop booting up on that disc. It didn't say
anything about that on the Seagate site or IBM site. Unless I missed it.
Anyone know if the BIOS stops the bootup if it sees a SMART disc error?



"Gerry Cornell" wrote:

What is the make and model of your hard disk?

Your Windows XP disk. You are using the original Windows
XP disk provided when you bought the computer and not a
Windows XP SP2 update?

I am not familiar with PC-Doctor. How are you accessing
this information given that the computer hangs on Start-Up

Googling I found this:

What should I do when the SMART test fails?
Answer: Self-Monitoring Analysis Reporting Technology
(SMART) tests are built into many hard drives. PC-Doctor
launches these built-in tests and monitors their progress.
If a test fails, the drive is not performing properly and may
stop working.

What is the Boot Sequence in the BIOS?


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

"Gerry Cornell" <gcjc@xxxxxxxxxxxxxx> wrote in message
news:u8VBjMRHHHA.1816@xxxxxxxxxxxxxxxxxxxxxxx
See if of the Troubleshooting advice here helps:

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


"Stumped66bc" <Stumped66bc@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:FFC6B476-7DB6-4DB7-9443-7FFBE964FD9C@xxxxxxxxxxxxxxxx
New info to help the diagnosis. I thought all the hard disc tests
using
PC-Doctor passed but it turns out pc-doctor smart self test fails
even though
my hard disk is supposed to support smartdrive. Could this cause the
problem?




.



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