Re: Windows XP Pro client won't shut down

Running a scan now. Checked the Event Viewer logs - nothing remarkable,
except lots of virus's picked up by Symantec (she seems to get a few every
week by email, that my Exchange IMF and Symantec haven't succeeded in
blocking out.)

"nass" <nass@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:8D8FBB01-FFB5-472A-9B00-24487C986EF4@xxxxxxxxxxxxxxxx
Good luck.
Please let us know your findings.
Best regards,
nass

"Mike Webb" wrote:

Will do, thanks.

"nass" <nass@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:23874FC7-3845-4DC0-A7FB-B08650CE9C43@xxxxxxxxxxxxxxxx


"Mike Webb" wrote:

Running in a SBS 2003 Premium LAN.
============================
Our Office Manager told me that her computer wouldn't shut down today,
nor
did it on Friday. I went down to check it and she'e right. It just
"sits"
there.
I've not put out any new Group Policies, and she's got so little
knowledge
of computers I seriously doubt she did anything.

I've never run across this before. What can I/should I check?

--
Mike Webb
Platte River Whooping Crane Maintenance Trust, Inc.
a 501 (c)(3) conservation non-profit organization

First thing is to check for Error in the Event Viewer and see if it is
Hardware or Software issue, by doing this:
Open a Run Command and type: eventvwr click [OK] and look for
error.

=Check for malwares/Viruses infection, since she isn't computer savey
she
can get into this by false or infected e-mails.
If she is on a local network, I will take a serious step and scan all
machines and the server for infection.
But start with her machine first.
HTH.
Regs,
nass
----
www.nasstec.co.uk





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