Re Windows XP MCE explorer.exe error
- From: "Nate" <divinewind_0587@xxxxxxxxx>
- Date: Sun, 19 Nov 2006 19:16:24 -0700
NEW: I know the problem is with shell32.dll.tmp(rather than previous errors
saying shell32.dll) I even tried copying the shell32.dll from the windows
XP cd..
Please help?
Recently I got an error with Explorer.exe. When i start up the computer it
says explorer.exe has encountered a problem and must close. I send the error
report and get directed to :
http://support.microsoft.com/?kbid=884070
I do everything it says. I can access everything via Command Prompt and Task
Manager, except for explorer.exe.
I ran CHKDSK /F no errors.
Tried a system restore twice to when it was working, no change.
I tried sfc /scannow no changes.
I am getting a retail copy of XP in about a week, but I would like this OEM
version to be usable until then, and I have no restore/startup CD, cannot
boot into safe mode(has been like that for a while.)
The most recent change I think may have caused the problem is Daemon tools.
Any ideas on if that may have caused it?
****************EVENTVWR LOG******************************
Windows cannot access the file C:\WINDOWS\system32\shell32.dll for one of
the following reasons: there is a problem with the network connection, the
disk that the file is stored on, or the storage drivers installed on this
computer; or the disk is missing. Windows closed the program Windows Shell
Common Dll because of this error.
Program: Windows Shell Common Dll
File: C:\WINDOWS\system32\shell32.dll
The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that
corrects itself when the program runs again.
2. If the file still cannot be accessed and
- It is on the network, your network administrator should verify that there
is not a problem with the network and that the server can be contacted.
- It is on a removable disk, for example, a floppy disk or CD-ROM, verify
that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click
Start, click Run, type CMD, and then click OK. At the command prompt, type
CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the
disk might be damaged. If it is a hard disk, contact your administrator or
computer hardware vendor for further assistance.
Additional Data
Error value: C0000185
Disk type: 3
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
*********************************************************
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