Re: rundll32.exe missing

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance





"bleudie@xxxxxxxxxxx" wrote:


Joe wrote:
bleudie@xxxxxxxxxxx wrote:
I hope I am in the right place. This might be long, but I have a lot
of things going on and this is just one of many problems that I can
find no other help for. OK, I have had some serious virus and/or
adware problems the last few days. I have run scan after scan
(Ad-Aware, Spybot, Norton Virus scan, Ccleaner, trendmicro, pcpitstop,
these are all I can remember, there may have been more), multiple times
per day, safe mode and normal. Apparently, on one of my scans, my
rundll32.exe file was deleted and I cannot figure out how to get it
back. When I try to do certain things like open My Computer
properties, or clean out IE cookies (from the desktop, I can do it if I
open the browser itself, but it was also hit by the virus, so it causes
its own problems), I get the following message:

Windows cannot find 'C:\WINDOWS\system32\rundll32.exe'. Make sure
you typed the name correctly, and then try again. To search for a
file, click the Start button, and then click Search.

Well I did the search for it, it found nothing. It does not show up in
my processes listed in task manager anymore, and I think it used to.
In the middle of all these other problems, I deleted all system restore
points except the most recent one, but now I can't even do a system
restore, and it is turned off and it will not let me turn it back on.
One of the problems I was having was that some type of virus would try
to send spam from MY email account, using my IP address, causing my IP
to be blacklisted at some sites that I go to. I only mention that in
this posting in case it has anything to do with this. I am "this far"
from pulling my hair out because I cannot fix this! If anyone has any
suggestions at all, PLEASE let me know. I run WindowsXP Media Center
Edition, SP2 on a Dell Inspiron 6000 Notebook and I did not receive any
CD's with it. I will provide any other info that someone may think
useful in helping me. Thank you in advance to anyone who can help.

Bleu

Click Start, Run, type SFC /SCANNOW, click OK. If any are damaged or
missing files, they'll be replaced. You may need to reboot afterwards
so damaged files will be replaced.

--
Joe =o)

Thanks Joe, for your response also. Well, I tried this, and it kept
giving me an error message saying that I needed to insert my Windows XP
Professional SP 2 CD. But like I said, I don't have any CD's. So I
let it go all the way through, and just kept hitting cancel when that
would come up. Then it would tell me that I may be asked to insert a
disk later, and do I want to skip this file? I would click yes, and
then just keep going through the motions. It went all the way through
to the end. But upon restarting the laptop, nothing was different. If
you should have any other suggestions, I'm all ears. Thank you still,
though, for trying to help.


Hi Bleu,
About the sr.inf when it ask you about what program/Path, it was asking for
the CD which you said you don't have or you can point it to the *i386* folder
on your system.
Don' t try this for Now just see what the HijackThis Log will show and the
steps will be taken to Remove the Infections and Damaged files, that may cure
the Problem and allow you to Restore to An earlier Date when things where
clean from Viruses and malwares.
You may be asked to Uninstall Norton!, it is better if one of your Friends
have a Windows Media Centre CD you can borrow it and Run the sfc /scannow
after get rid of the Infection.
Please let us know your result and if you need any help.
Regards,
nass
---------
www.nasstec.co.uk


.



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