Re: SYSTEM FILE CHECKER

Tried all five - each one said can't open input file:

c:\windows\i386\winhlp32.exp (or cn or hl)

Oh, dear!

"WTC" wrote:

Renee,

Open your start menu and click on RUN an then type:

cmd.exe

This is the Command Prompt, you can also start the Command Prompt by START >
All Programs > Accessories > Command Prompt.

Once you have run the commands, close the Command Prompt then try the Help
in your graphics program.

--
William Crawford
MS-MVP Windows Shell/User

"RENEE" <RENEE@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A75FA662-8BC8-4DEA-A092-447E70D19F11@xxxxxxxxxxxxxxxx
Do not know where I am supposed to type these into (command prompt?).
Then
what do I do after I type them wherever you explain to me?

Must close off for this evening, but will work on this again tomorrow.
Thanks for not giving up!

"WTC" wrote:

OK, try this Renee,

Type the following 5 commands in the Command Prompt:

expand "%windir%\i386\winhlp32.exe" "%windir%\system32"
expand "%windir%\i386\winhlp.exe" "%windir%\system32"
expand "%windir%\i386\winhlp32.cn_" "%windir%\system32"
expand "%windir%\i386\winhlp32.hl_" "%windir%\system32"
expand "%windir%\i386\winhlp.hl_" "%windir%\system32"

**Ensure the underscore ( _ ) is after 3 of the 5 filenames.**

--
William Crawford
MS-MVP Windows Shell/User



"RENEE" <RENEE@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:45F7959A-7EAF-4FD6-B8C5-8606FC08733F@xxxxxxxxxxxxxxxx
Do not have a folder windows\servicepackfiles\1386.

These are the files that I have in c:\windows\1386:

winhelp - notice that is help, not hlp
winhelp.HL
and
winhlp32 - notice that is hlp
winhlp32.CN
winhlp32.HL

Could not find winhlp32.ex

Have not copied anything yet. Thanks again

"WTC" wrote:

Renee,

We are going to try and replace some files manually. First do you have
a
folder name "c:\windows\servicepackfiles\i386"?

If you do, could you copy:

winhlp32.cnt
winhlp32.exe
winhlp.hlp

to "c:\windows\system32" folder.

If you do not have the "c:\windows\servicepackfiles\i386" folder then
copy
the files for "c:\windows\i386" to the "c:\windows\system32" folder.

If the files are named:

winhlp32.cn_
winhlp32.ex_
winhlp.hl_

then please post back where these files are located before copying any
files, "c:\windows\servicepackfiles\i386" or "c:\windows\i386"?

--
William Crawford
MS-MVP Windows Shell/User

"RENEE" <RENEE@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DA4131D1-1DCB-4599-AA53-7650CE83DF19@xxxxxxxxxxxxxxxx
I do have Windows XP Media Centre 2005 and I went through the file
checker
and hit cancel each time it asked for the disk. Unfortunately this
did
not
solve my problems. Still have missing help files in graphics
programs.
I
either get nothing when I hit the Help file in a program or...and
this
is
the
entire error message that I get in 2 of them:

winhlp32.exe entry point not found...procedure entry point MAPSLFix
could
not be located in the dynamic link library KERNEL32.dll

Hewlett Packard wants me to restore my computer again. I bought it
in
August and this would be the 2nd time I have had to do that. Cannot
understand why these problems are occuring as all my programs are
Windows
XP
compatable and worked perfectly in my older computer (also Windows
XP).
Will
I have to live without any help files? It takes me days to restore
my
computer. I appreciate your help.

"WTC" wrote:

Renee,

You should change the sourcepath back to "c:\windows" since this is
how
your
computer was before we changed the value.

Take a look at HP support page.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bph05767&lc=en&jumpid=reg_R1002_USEN

<Quote>
If your computer has Media Center 2005, a message may appear
stating
"Insert
Your Windows XP Profession CD2 Now". Click Cancel to continue. This
message
may appear several times and does not affect the repair of standard
files
that came with your PC.
</Quote>

--
William Crawford
MS-MVP Windows Shell/User

"RENEE" <RENEE@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:A477C463-F261-4DF9-9E00-A6C4CF48C8F8@xxxxxxxxxxxxxxxx
I do have a c:\windows\I386 file (with a capital i) and it is 476
MB.
When
I
change the source path to C:\ - still wants the windows cd

"WTC" wrote:

A couple of questions:

Is there a i386 folder located in c:\windows. "c:\windows\i386"?

What is the size of the folder contents for c:\i386? Right-click
in
"i386"
and select properties. Write down "Size".

If you change the "sourcepath" value in the registry to "c:\"
without
the
quotes and then run "sfc /scannow". What happens?

--
William Crawford
MS-MVP Windows Shell/User

"RENEE" <RENEE@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:E19BED18-893F-4D3D-86D4-C344E266DBAD@xxxxxxxxxxxxxxxx
Before I try the site you referred me to (which I have perused
and
it's
somewhat complex)....I do have a C:\1386 folder but when I
click
on
it,
it
appears to be empty.

"WTC" wrote:

"RENEE" <RENEE@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:83C514CD-2F05-418C-BA55-AAA7B9C1D642@xxxxxxxxxxxxxxxx
I know I have windows problems and used the Sytem file
checker.
However, Windows XP Media Centre is imbedded in my computer
(pre-installed by Hewlett Packard on new computer). The
file
checker admits I have problems but wants me to insert the
Windows
CD, which I, of course do not have. I went to regedit and
the
file
source path is C:\windows\ which is where my windows are.
However, if I were to restore my computer - the hard drive
would
be
"E". How can I get the file checker to look on my computer
instead
of wanting a disc.

Do you have a folder on your C Drive called "i386",
"c:\i386"?
If
so,
point
to that folder.

The following web site explains what you would like to do.

Scannow sfc
http://www.updatexp.com/scannow-sfc.html

--
William Crawford
MS-MVP Windows Shell/User
























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