can't delete files in xp home

I bought a new HP laptop that had been a floor model for several months. I
had transfered my old data files and, because of some registry or other
problems, had to do a system restore of the OS and programs. After that was
complete, I discovered that some of my files and folders were not accessible
to me. It was like they were created by another user. I went into safe
mode, and still could not read or delete them. I talked to HP, and they
said the only recourse was to reformat the drive and start over. That is
what I did, but it seems drastic. There should be some way administrator
has control over all the files on the computer. I just hope this doesn't
happen again!


.

Relevant Pages

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